Receptionist

Team culture is very important to us at The Physio Clinic and we pride ourselves on maintaining a fun and supportive work environment for all our staff. We value hard work, communication and initiative all while having a laugh and helping one another to achieve greatness.

• The Role

The Physio Clinic (TPC) team is on the search for an enthusiastic team member to work at our Blackwood location. This is a job-sharing role so strong communication and team work skills are

TPC Blackwood offers a range of services including physiotherapy, podiatry services (My Foot Dr Blackwood), exercise physiology, remedial massage and pilates classes. The clinic is open Monday to Friday (8am to 7pm) and the role may require Saturday work (8am-12pm).

The role will also involve working closely with the Team Leader, Practice Managers, and practitioners to ensure smooth operation of the clinic and foster growth.

Duties include but are not limited to :

• Greeting and assisting clients in a friendly, caring, and helpful manner.
• Scheduling appointments and diary management.
• Processing of payments and invoices in an efficient manner.
• Building rapport with both clientele and other clinicians in the area
• Working with third parties; NDIS, Work Cover, DVA and CTP etc.
• Building an excellent working relationship with our therapists.
• Carry out general administrative duties including invoicing, debt collection, reporting and auditing, EFTPOS / HICAPS transactions.
• Assist with accuracy of patient accounts.
• Assist with brand promotion.
• Managing clinic partnerships.
• Light housekeeping.
• BONUS

Are you a social media guru? Keen to try your hand at marketing? We would love to hear from applicants who also want to join our social media and marketing team; behind the scenes.

Additional duties may include :

• Writing / creating social media content
• Website updates
• Editing blogs
• Monthly newsletter
• Assisting with local marketing
• About You

To excel in this position, you should possess the following attributes :

• Enjoy working in a fast-paced, dynamic, social workplace within a team.
• Have exceptional written and verbal communication.
• Possess strong interpersonal skills, a friendly demeanour, and a genuine passion for working with people (the role involves job sharing, so this is very important).
• Value rapport building and understand the importance of the client experience.
• Show strong initiative to autonomously identify and complete operational tasks.
• Ability to multitask and prioritise tasks.
• Be able to handle client concerns / feedback appropriately and in a polite manner
• Have a strong attention to detail and work ethic.
• Able to maintain professionalism whilst working under (light) pressure.
• Be willing to travel to our other clinic locations (as required)

Required (or willing to obtain one) :

• South Australian Driver's Licence
• CPR certification
• SA Police clearance

Desired (but not required) :

• Allied Health / Medical administration experience
• Experience with third-party companies like NDIS and Workcover
• Marketing / Social Media experience
• About Us

We are a South Australian group of practices specialising in delivering premium physiotherapy and allied healthcare to clients at our Marryatville, Prospect & Blackwood locations. Our philosophy is to improve the overall well-being of our clients through the dedication and expertise of our handpicked clinicians.

• What's Next
• Note that remuneration will be dependent on experience and will be discussed with chosen applicants._
• Salary
• 25.88 per hour

Expected hours : 38 per week

Application Question(s) :

• What's your expected hourly rate?
• How many years experience do you have as a receptionist?
• How much notice are you required to give your current employer?

Work Authorisation :

• Australia (preferred)

Work Location : In person