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Property Management Virtual Assistant

Property Management Virtual Assistant

Set Up My OffshoreCity of Brisbane, Queensland, Australia
8 days ago
Job type
  • Remote
Job description

Job Description

Job Overview : One of our Australian clients is looking for a detail-oriented and proactive Property Management Virtual Assistant (VA) to support their property management operations. The ideal candidate will handle a variety of administrative and customer service tasks to ensure efficient and smooth day-to-day property management functions.

Job Responsibilities

  • Respond to tenant inquiries via email, phone, and chat
  • Schedule property showings, maintenance, and inspections
  • Process rental applications and assist with tenant screening
  • Draft and manage lease agreements and renewals
  • Track rent payments, send reminders, and follow up on delinquencies
  • Coordinate with vendors for maintenance and repairs
  • Manage property listings on rental platforms and update as needed
  • Maintain digital records of tenants, leases, and maintenance
  • Generate reports (e.g., occupancy, maintenance, rent collection)
  • Provide support with property onboarding and offboarding
  • Assist with compliance tasks (e.g., lease regulations, property codes)
  • Use property management software (e.g., AppFolio, Buildium, Rentec)

Requirements

  • Bachelor’s degree in business management or any similar field
  • Proven knowledge & experience in Commercial Real Estate administration functions
  • Experienced in providing exceptional customer service
  • Familiarity with property management systems is desirable
  • Excellent communication and interpersonal skills
  • Strong organizational and time-management abilities
  • Proficiency in Microsoft Office and / or Google Workspace
  • Ability to work independently with minimal supervision
  • Strong attention to detail and problem-solving skills

    • Benefits

  • Permanent WFH Arrangement
  • Fixed day-shift Schedule (Australian time)
  • Work equipment provision
  • Commensurate with experience' Remuneration Package
  • SUMO In-house & outdoor company events such as Team Building, Christmas Party, Quarterly Meet-Ups, Team Huddle

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    Virtual Assistant • City of Brisbane, Queensland, Australia