Medical Receptionist

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We have an opening in our amazing reception team. Full time and / or Part time with opening and closing shifts available. Our practice is expanding in hours and in GP numbers which requires a diverse range of hours which may suit a candidate looking for flexibility.

Duties will include but not limited to : Meet and greet patients and visitors

Ensuring the reception and waiting areas remain presentable

Ensuring medical records are managed confidentially and efficiently

Working well as part of the team

Manage phone enquiries and appointment questions

Schedule appointments and patient billing

Liaising with the whole team throughout the practice.

Collect and enter patient details into the system

Supporting the whole team to ensure a smooth running practice.

The reception team report to the Principal GP.

About our practice Flourish Medical Group is located in the heart of Traralgon.

Our opening hours will expand to 7am – 7pm Monday to Friday & 8am - 2pm on Saturday. The practice model brings the latest in healthcare to meet the patients needs with IT integration, flexible appointment times, comprehensive services but also to GPs with different ways in which to 'see' their patients, and nursing support around the clock. There are a number of specialised services onsite focusing on accessibility and serviceability of the community.

Our Values : Diversity- To respect and embrace diversity when caring for patients from different backgrounds and cultures. To adhere to the highest professional standards and moral principles with a commitment to confidentiality, trust, transparency, and respect.

Innovation- To maintain the highest standards of health care by continually measuring and improving our outcomes. To innovate and seek better, more efficient ways to improve the lives of our patients.

Collaboration- To collaborate and share knowledge to benefit fellow care providers and patients.

Accountability- To promote staff responsibility, accountability, motivation, and morale and achieve a high-functioning, efficient general practice.

Compassion- To exceed our patients' expectations of comfort and convenience through compassion and efficiency. To provide world-class medical care in a supportive and friendly setting through clinical expertise, experience, and empathy

Medical reception experience preferred

Must provide current driver's license

Must be available to contribute to the weekend roster

Excellent written and oral communication skills

Excellent interpersonal skills with a commitment to customer service

Experience with Best Practice Software is preferred

Experience with Hotdoc will be favoured.

Excellent organizational and time management skills

Must be a fast learner and be keen to learn new skills

What you need to do now

We look forward to welcoming you to our passionate and dedicated team and we hope to thrive together into the future.

• Please submit your CV ( including at least 2 referees ) and cover letter to the Office Manager through seek website.

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Your application will include the following questions :

Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a medical receptionist? Do you have customer service experience? Which of the following medical practice management software do you have experience with? Do you have experience in administration? Do you have a current Australian driver's licence? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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What can I earn as a Medical Receptionist

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