Ct Applications Specialist A&Nz

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Description Summary

The CT Applications Specialist is responsible for providing post-sale CT installation, training and customer service activities and support, including on site clinical in-servicing and go-live support. The CT Applications Specialist is also responsible for formal technical and clinical

Job Description Summary

The CT Applications Specialist is responsible for providing post-sale CT installation, training and customer service activities and support, including on site clinical in-servicing and go-live support. The CT Applications Specialist is also responsible for formal technical and clinical

support during the sales process for the CT business. Responsibilities include providing required pre-sale product demonstrations (or clinical trial / site support).

GE HealthCare is a leading global medical technology and digital solutions innovator. Our

purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world

Job Description

Roles and Responsibilities

Duties Include (but Not Limited To)

Sales, Demonstration, and Installation

Provide technical and clinical support during the sales process of CT.Provide application support to sales teams and assist in creation of selling toolsDemonstrate the full range of product features, including potential application, product capabilities and benefits to customers, aligned to the problems uncovered in the discovery phase, anchoring GE technology to solve the customer problem / sDevelop, coordinate, and deliver product training to customers on software, application and / or equipment useMonitor customer installations within assigned territory / region to improve customer satisfaction and maintain customer relationshipsManage clinical handover and complete installations check off with the customerProvide a plan for follow-up and additional installation training, as neededManage and improve clinical customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customerCollate and contribute to the image library for tenders, demonstrations, and customer presentations

Customer Satisfaction

Provide clinical, technical, and professional guidance as necessary to improve the customer experienceWork with Sales & Product Leaders to align applications activities with sales & customer needs, to meet business objectivesProduce well-written post-demo / training reports and provide regular feedback on customer satisfaction and needsShare product enhancement ideas with the local channels to inform the make centre via CSO processRaise product CSO from the field with urgency, provide feedback to SVC / Product teams to expedite fixFollow customer CSO to fix, communicating with the customer, collaborating with AM, PSS, SVC teams throughout a case

Training & Education

Collect, analyse, and communicate appropriate customer training, and competitive informationProvide a full education and training programme for customers, CA / dealers, and internal GE personnelSupport trade shows and professional conferences by performing product demonstration and customer trainingFacilitate team communication and the sharing of best practicesReport constructive feedback to wider team on new product introductionsWork closely with modality / clinical / applications leader and Segment Lead to drive the businessWork with Modality / Segment / Clinical lead and Applications lead in developing clinical education offerings to the ANZ marketCollaborate with the broader AKA applications leaders in developing regionalised education programs

Qualifications / Requirements

A suitably qualified clinical or technical professional in Diagnostic Radiography / Medical Radiation scienceDemonstrated clinical scanning proficiency on current products / platformsMinimum 3 years of relevant CT clinical / technical experience, previous experience on GE CT Platforms preferred but not essentialWillingness to travel extensively within your specified geographic region as well as to nationwideA clear thinker with the ability to interpret and translate complex technical data and systems.Possess strong analytical and problem solving skills.Exceptional communication and well-developed interpersonal skills will allow you to build effective relationships with key stakeholders and collaborate on the bigger picture.Ability to work in a team environment.Proficiency in EnglishProficiency in computer skills in Microsoft Office Suite products Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesMedical Equipment ManufacturingReferrals increase your chances of interviewing at GE HealthCare Voluson Ultrasound by 2x

Sign in to set job alerts for "Application Specialist" roles.Sydney, New South Wales, Australia 2 months ago

St Leonards, New South Wales, Australia 5 days ago

Ultrasound Applications Specialist NSW - WHMascot, New South Wales, Australia 1 month ago

North Ryde, New South Wales, Australia 6 days ago

Mascot, New South Wales, Australia 2 days ago

Ultrasound Applications Specialist NSW - WHMascot, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 18 hours ago

Ultrasound Applications Specialist - NSWSydney, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 3 weeks ago

Mascot, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia

A$70,000.00

A$90,000.00

2 weeks ago

Supply Chain Application - Domain ExpertSydney, New South Wales, Australia 4 weeks ago

Sydney, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 6 days ago

Campbelltown, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 5 days ago

Product / Onboarding Specialist - Regulatory ComplianceClinical Nurse Specialist (Grade 2), Alcohol and Drug Service Outpatients - St Vincent's Public Hospital, SydneySydney, New South Wales, Australia A$100 - A$150 2 days ago

Sydney, New South Wales, Australia 5 days ago

Dynamics 365 CRM / CE Developers, Functional, BA's & Technical ConsultantsSydney, New South Wales, Australia 2 days ago

Field Service Management – Business AnalystSydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia A$100,000 - A$130,000 2 days ago

Chatswood, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 5 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr