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Customer Service Rep / Service Advisor

Customer Service Rep / Service Advisor

Hume Auto & Tyres Pty LtdMelbourne, Australia
12 hours ago
Job description

We seek an

  • Automotive Service Advisor
  • to join our friendly team. Working closely with our Service Manager, you will receive all the support you need to meet our high standards of customer service.
  • About the Role
  • Liaising with customers, you will be responsible for estimating costs and work times and ensuring our customers are kept up to date at every stage of the servicing process.
  • Building and maintaining strong customer relationships by delivering high customer satisfaction
  • Communicate estimated completion times, regular updates and follow through on each customer vehicle
  • About you
  • Passion for great customer service
  • Reliable, punctual and hard working disposition
  • Excellent communication skills
  • Strong problem-solving attributes
  • Attention to detail
  • Can-Do attitude
  • Salary
  • 43,508.35 - $76,063.61 per year
  • Benefits
  • Employee discount
  • Free drinks

Schedule :

  • 8 hour shift
  • Ability to commute / relocate :

  • Craigieburn, VIC 3064 : Reliably commute or planning to relocate before starting work (required)
  • Experience
  • Inbound call centre : 1 year (preferred)
  • Outbound call centre : 1 year (preferred)
  • Customer service : 1 year (preferred)
  • Work Authorisation :

  • Australia (required)
  • Work Location : In person

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    Customer Service Advisor • Melbourne, Australia

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