Head Of Digital Technology

Help us deliver like never before

We’re looking for a Head of Digital Technology to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.

We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.

What you’ll deliver with us

As our Head of Digital Technology, you’ll lead our digital technology function; including the strategy, operating model, delivery and of course, our greatest asset, our people. This position is instrumental in building world class digital experiences for our people and works collaboratively with cross functional leaders and teams across the entire enterprise. Reporting into our General Manager, Consumer Technology you will have the perfect blend of strategy, execution, leadership and have a passion for leaning in to business and build strong relationships at all levels, but particularly at EGM and GM level.

You’ll also

• Play an instrumental role in the largest technology transformation an Australian organisation has undertaken
• Think strategically about workforce strategy and solutions
• Manage all vendor and consulting relationships, holding to account and supporting success
• Play a pivotal role in a number of customer experience transformation programmes, working closely with product, business and technology functions.

About you

You are a strategic leader with the perfect blend of technology, innovation and people skills. You have a strong understanding of customer and consumer technologies and have a passion for building world class consumer experiences. You will also have experience working in a B2C organisation, and have a broad remit across mobile, web and emerging technologies. You are creative, tenacious and can hold your own in conversations with executive stakeholders. You will also inspire and motivate your team in a time of transformation, change and an industry which has been disrupted with emerging players / competitors. Are you up for this amazing challenge?

You’ll also need

How we’ll deliver for you

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.