Wa Regional Operations Manager

At Mad Mex we serve Australia's best Baja-style burritos, made to order using only the freshest produce, flavourful salsas & authentic Mexican spices, and slow-roasted & grilled meats. With over 70 Restaurants in Australia and New Zealand growing, we're driven by our passion to share the food and culture of Mexico with our customers every day.

• About You

In this newly created position, you share our passion for fresh and healthy Mexican food and are eager to be an

• ambassador for the Mad Mex brand
• You are ready to own and lead our restaurants across 2 key states of WA and QLD as we enter a significant growth phase. You have a solid background in QSR with experience leading and coaching Restaurant Managers and Franchise Partners across multiple sites. You have exceptional communication skills and are a strategic influencer. With a high level of commercial acumen, you have a proven record of assisting restaurant operators to achieve sales targets and maximize profits.
• Responsibilities
• Ownership of 2 states (WA & QLD) comprising up to 15 restaurants (and growing)
• Train, coach, and support our Corporate Restaurant Managers and Franchise Partners to run successful restaurants
• Develop and execute marketing strategies that build brand awareness and drive sales across both states
• Identify potential future sites to help fuel our significant growth plans
• Lead and manage openings of new restaurants in partnership with our support teams

In addition to being out in the field, you may be involved in developing and implementing several projects.National travel could be required

• Requirements
• 5+ years experience in multi-site management (preferably 10 or more restaurants) across franchised and corporate locations
• You understand the acronyms COGS, COL, EBITDA, and LAM and how to impact and influence these areas
• Proven experience in planning and execution of New Restaurant Openings
• Track record in developing your people through a people pipeline and managing your "bench" plan
• Driving Franchise performance through influence, coaching, and engagement
• Willingness to regularly travel intrastate and interstate (and you must have a reliable car & hold a valid driver's license)
• Why work at Mad Mex?
• You will also be eligible for our
• bonus program
• So, when you meet or exceed your targets, you will be rewarded - every month!
• We are growing! A HUGE expansion goal! (Think of the development opportunities!)
• As a Full-Time team member, you could be eligible for our Mad Mex Paid Parental

Leave Program (up to 6 weeks of paid leave for a primary career at full pay!)

• As a Member of the Mad Mex Corporate Familia, you will get exclusive access to our Discounts platform where you can get great discounts at a variety of locations including, Woolies, Iconic, Sephora, JBHIFI just to name a few!
• Epic recognition program
• Complimentary access to our Employee Assistance Program - confidential counseling, for when you just need someone to talk to
• We offer ongoing training and development to help you achieve your goals.
• We really live our values of
• Authentic
• Connected
• Cheeky, Healthy & Own It
• Having fun is in our DNA.
• Attend our annual off-site 3-day conference to set the tone for the year ahead! Think Fiji, Bali, and New Zealand!
• Quarterly National Business Meetings for team connection and knowledge sharing
• 50% off all meals and a free Meal when you work a 5-hour shift!
• Have your voice on our employee feedback platform (most companies have this for customers, we have it for our Mad Mex Familia)
• Grow and develop through exposure to experienced Leaders and Regional Operations Managers
• We offer competitive salaries, career progression, personal development, and a great culture that thrives on our Latin roots and spicy personalities!
• Party and join in on fun team bonding exercises!
• Come and join the brand that has recently been voted Australia's Top Premium Restaurant Brand and placed in the Top Ten Franchise Brands in Australia!