Talent.com
This job offer is not available in your country.
Coordinator Customer Support - Melbourne

Coordinator Customer Support - Melbourne

Textron AviationMelbourne,Victoria,Australia
18 days ago
Job description

Job Summary

This customer facing position is the primary point of contact for owners, operators and maintenance personnel requesting support for Textron Aviation aircraft. Support requests will include, but are not limited to, technical parts questions, quote, procurement, and ordering of spare parts. Works with other Textron Aviation organizations / functional areas to develop and maintain a relationship with current and prospective Customers.

Job Responsibilities :

  • May be responsible for additional TAPD activities during off-shift coverage to include vendor expedites, factory expedites, and various other aspects of the business by coordinating closely with those TAPD areas upon their return.
  • After hours monitoring of customer accounts for PAR status. Perform release verification per accounting flow chart.
  • Help setup freight forwarder for international customers with customer account team.
  • Responsible for training and guiding Sales Coordinators
  • Coordinates tie-in between 1st shift and off shift coordinators to ensure AOG orders are being monitor and meeting shipping timeline.
  • Review current training programs and process and work to improve and streamline process
  • Provide daily activity report to the managers.
  • Communicate / collaborate with the customer to identify and prioritize training needs.
  • Provide quality standards training to employees.
  • Identify and initiate training resulting from workmanship related issues.

Qualifications

Education and Experience :

  • Requires high school education or equivalent plus general knowledge of aircraft parts and blueprint reading.
  • 5+ years of relative aftermarket, customer service, or manufacturing experience required.
  • Aircraft experience is beneficial.
  • SAP experience preferred.
  • Qualifications :

  • Ability to read, understand and analyze illustrated parts catalogs, overhaul manuals, and aircraft engine manuals.
  • Must have a working knowledge of US export / import regulations and trade agreements.
  • Recruiting Company : Textron Aviation

    Create a job alert for this search

    Customer Support Coordinator • Melbourne,Victoria,Australia

    Related jobs
    • Promoted
    Coordinator Customer Support - Melbourne

    Coordinator Customer Support - Melbourne

    Kautex TextronMelbourne, Australia
    Job Summary This customer facing position is the primary point of contact for owners, operators and maintenance personnel requesting support for Textron Aviation aircraft.Support requests will incl...Show moreLast updated: 30+ days ago
    • Promoted
    Support Coordinator - North-West Melbourne

    Support Coordinator - North-West Melbourne

    ArumaMelbourne, Australia
    NFP - P / Time Perm - Flexible work arrangements.Salary packaging + EAP + NFP discounts.High performing team + Professional development. Work Type : Part - Time 20 hours per week • • : .Location : Preston -...Show moreLast updated: 5 days ago
    • Promoted
    Customer Support Associate - Collections, Melbourne

    Customer Support Associate - Collections, Melbourne

    Go-Get Data ConsultancyMelbourne, Australia
    Job Title : Customer Support Associate - Collections Voice.Job Category : Senior Associate / Associate.Function / Department : Operations. Freshers : Basic 52,502 AUD + Superannuation 6038 AUD - Total Ann...Show moreLast updated: 8 days ago
    Customer Support Engineer (Melbourne based)

    Customer Support Engineer (Melbourne based)

    CyberArkMelbourne, Melbourne, Australia
    CyberArk Customer Support Engineers provide front-line technical support for the companys worldwide enterprise customers and partners. They support the entire CyberArk product line of IT Security an...Show moreLast updated: 20 days ago
    • Promoted
    Customer Support Coordinator

    Customer Support Coordinator

    Hub AustraliaMelbourne, Australia
    Work in a tight knit, fun and collaborative team.Enjoy providing premium customer service.Customer Support Coordinator | National • •. Reports to • • : General Manager Business Services.Location • • : Colli...Show moreLast updated: 5 days ago
    • Promoted
    Event Coordinator - Melbourne

    Event Coordinator - Melbourne

    moomooMelbourne, Victoria, Australia
    We’re looking for enthusiastic.If you’re confident, outgoing, and enjoy engaging with people, this role is for you!.Engage with potential customers. Confident when speaking with potential clients.Hi...Show moreLast updated: 12 days ago
    • Promoted
    Project Coordinator Melbourne

    Project Coordinator Melbourne

    InterSystemsMelbourne, Australia
    Build a Career that Makes a Difference.Welcome to our Careers section!.We hire only talented, dedicated, and driven individuals - the best and the brightest from all over the world.Join us as we de...Show moreLast updated: 12 days ago
    • Promoted
    Event Coordinator - Melbourne

    Event Coordinator - Melbourne

    FeverupMelbourne, Australia
    We're excited you are checking out this job offer.We are _the_ leading global live-entertainment discovery tech platform with a clear mission • • : to democratize access to culture and entertainment.Ho...Show moreLast updated: 6 days ago
    • Promoted
    Coordinator Customer Support - Melbourne

    Coordinator Customer Support - Melbourne

    Cessna Aircraft CompanyMelbourne, Australia
    Job Title : Coordinator Customer Support - MelbourneTextron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands.We are pass...Show moreLast updated: 30+ days ago
    Coordinator Customer Support - Melbourne

    Coordinator Customer Support - Melbourne

    Pushing Past PossibleMelbourne, Melbourne, Australia
    Ability to read understand and analyze illustrated parts catalogs overhaul manuals and aircraft engine manuals.Must have a working knowledge of US export / import regulations and trade agreements.Req...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Support Staff - Melbourne

    Customer Service Support Staff - Melbourne

    TextronaviationMelbourne, Australia
    Customer Service Support Staff - Melbourne Join to apply for the Customer Service Support Staff - Melbourne role at Textron Aviation. We are seeking a detail-oriented Customer Service Support Staff ...Show moreLast updated: 2 days ago
    • Promoted
    Customer Support Engineer (Melbourne Based)

    Customer Support Engineer (Melbourne Based)

    CyberarkMelbourne, Australia
    Join to apply for the Customer Support Engineer (Melbourne based) role at CyberArk Join to apply for the Customer Support Engineer (Melbourne based) role at CyberArk Company Description.CyberArk (N...Show moreLast updated: 2 days ago
    • Promoted
    Customer Support Coordinator

    Customer Support Coordinator

    Tennis Australia LimitedMelbourne, Victoria, Australia
    At Tennis Australia, we’re creating a more playful world through tennis – for everyone.From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on a...Show moreLast updated: 5 days ago
    • Promoted
    Coordinator Customer Support - Melbourne

    Coordinator Customer Support - Melbourne

    Textron AviationMelbourne, Victoria, Australia
    Coordinator Customer Support - Melbourne.Coordinator Customer Support - Melbourne.Coordinator Customer Support - Melbourne. Be among the first 25 applicants.Coordinator Customer Support - Melbourne....Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Coordinator - Melbourne

    Customer Service Coordinator - Melbourne

    Gfg AllianceMelbourne, Australia
    Customer Service Coordinator - Melbourne • • : .Supporting the State Manager and Project Delivery team, the Customer Service Coordinator will be committed to exceptional customer service and outcomes.Y...Show moreLast updated: 7 days ago
    • Promoted
    • New!
    Facilities Coordinator - Melbourne

    Facilities Coordinator - Melbourne

    Guardian Early Learning GroupMelbourne, Australia
    Growing company with career opportunities.Employee discounts and benefits offered.At Guardian Childcare & Education, we're on a mission to provide outstanding care and education to children aged si...Show moreLast updated: 7 hours ago
    • Promoted
    Event Coordinator - Melbourne

    Event Coordinator - Melbourne

    MoomooMelbourne, Australia
    About the RoleWe're looking for enthusiastic Sales Representatives to promote our stock trading app and help potential clients get started. If you're confident, outgoing, and enjoy engaging with peo...Show moreLast updated: 11 days ago
    • Promoted
    Coordinator Customer Support - Melbourne

    Coordinator Customer Support - Melbourne

    BellMelbourne, Victoria, Australia
    This customer facing position is the primary point of contact for owners, operators and maintenance personnel requesting support for Textron Aviation aircraft. Support requests will include, but are...Show moreLast updated: 30+ days ago
    Coordinator Customer Support - Melbourne

    Coordinator Customer Support - Melbourne

    TextronMelbourne, Victoria, Australia
    Coordinator Customer Support - Melbourne(.Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands.We are passionate ad...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Coordinator

    Customer Support Coordinator

    Tennis AustraliaMelbourne, Australia
    At Tennis Australia, we're creating a more playful world through tennis – for everyone.From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on a...Show moreLast updated: 7 days ago