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Community Education Officer

Community Education Officer

Justice And Attorney-GeneralAustralia
1 day ago
Job description
  • Your key responsibilities
  • Provide information and community education to the clients and stakeholders on their rights and responsibilities under the : -o Body Corporate and Community Management Act 1997 and the five associated regulation modules.o Building Units and Group Titles Act 1980 and 3 specified Acts.Respond to telephone and written enquiries in a high-volume environment.Work independently to develop information and educational material for distribution including online training, fact sheets and article writing.
  • Assist parties with resolving disputes themselves, through accurate information and reference to legislative provisions and other relevant sources, wherever possible without recourse to conciliation or adjudication.Present and attend public seminars, webinars, forums and meetings with peak bodies, stakeholders and other client groups, both public and private sector.Write and publish content for the Body Corporate and Community Management(BCCM) departmental website.Provide feedback to management about the information and educational needs of clients.Inform and coach staff in relation to the legislation and assist staff in other areas of the Office as directed.Identify areas for operational improvement and assist in devising and implementing changes to office policies and procedures.Applications to remain current for 12 months.Job Ad Reference : QLD / 587862 / 24Closing Date : Wednesday, 11 September 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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    Education Officer • Australia