This job offer is not available in your country.

Manager Operations - Assessment

Education Services Australia (ESA)Melbourne, Victoria, Australia

30+ days ago

Job description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Education Services Australia (ESA)

People and Culture Business Partner @ Education Services Australia | HR, Recruiting

About us

Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students. ESA delivers products and services for clients including the Australian government, State and Territory education authorities, and a variety of not-for- profit and government organisations.

ESA’s Assessment team is responsible for the development and delivery of national online initiatives across all of Australia. The key event each year being NAPLAN. The Assessment team operates as the technology provider and technical support for the states and territories during all NAPLAN testing, and associated events.

Why work with us

NAPLAN is a high-profile national program, that offers great challenges and career growth opportunities
Work for a not-for-profit organization that provides true impact for students, teachers, parents, and carers
Enjoy a flexible working policy, with 40% of your working time spent in the office and 35 hour week
Benefit from a convenient location in the heart of the CBD
For more information about working for ESA please visit the Employment page on our website https : / / www.esa.edu.au / about / employment

The role

We are looking for a Manager Operations - Assessment to be responsible for the operational management and delivery of the National Assessment Program (NAP) events. These events include NAPLAN, NAP Sample Assessment, and ACARA Research events.

Reporting to the Program Director, you will have a high degree of autonomy that will require you to have a strong understanding of the platform and be a key point of contact for external stakeholders and the broader project team to meet key deliverables.

Your key focus to :

Provide leadership to the operational team of eight, made up of project managers, product manager, operational specialists and help desk

Manage the Assessment work streams of Operational Support and Projects.

Overall responsibility of the day to day running of NAPLAN operational activities for ESA

Support the Program Director, as a key point of contact to key stakeholders for operational activities within the scope of NAPLAN

Oversee the management of triaging of issues for the platform and taking a lead role in setting prioritisation of issues to get them resolved

Identify risks and raise issues in a timely manner, as well as working with the Program Director to manage and mitigate risks

Coordinate the work effort and output of ESA contractors (e.g. delivery platform vendors) in regard to configuration, environments, resolution of Jira issues and deployments for the program, ensuring they meet requirements

Oversee preparation activities so that :

user documentation and training are produced and delivered prior to the NAPLAN events

support services are prepared prior to the NAPLAN events

appropriate application and infrastructure are available for the NAPLAN events

team processes are reviewed and documented.

About you

You have strong leadership skills in team building, task allocation, prioritisation and risk assessment

You have a broad knowledge of NAPLAN operational processes and governance

You have significant project management experience working in online environments

You are a confident and nuanced communicator with a proven ability to build effective relationships with stakeholders

You have high-level of organisational skills and proven ability to manage complex tasks concurrently within strict deadlines

You have proven ability to remain calm under pressure and deal with emergency situations

You have experience working with multiple projects which have a high-level of complexity in a collaborative environment

What ESA offer

At ESA we want everyone to succeed, irrespective of their gender, ethnicity, sexuality, physical ability, or age. We welcome applications from Aboriginal and Torres Strait Islander peoples. In addition to a competitive remuneration package, ESA offers lifestyle benefits and a culture that allows people and ideas to flourish.

Application Process

If you have project / operational experience but don’t feel that your skills match all that's required above, we would still love to hear from you.

Please send your resume and cover letter through.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology, Education, and Management

Industries

Technology, Information and Media, Education Administration Programs, and E-Learning Providers

Referrals increase your chances of interviewing at Education Services Australia (ESA) by 2x

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 4 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia A$200,000.00-A$230,000.00 1 day ago

Melbourne, Victoria, Australia 1 week ago

Melbourne Airport, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia A$110,000.00-A$115,000.00 15 hours ago

Mulgrave, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Keysborough, Victoria, Australia 2 weeks ago

Parkville, Victoria, Australia 2 days ago

Melbourne, Victoria, Australia 10 hours ago

Melbourne, Victoria, Australia A$100,000.00-A$120,000.00 1 week ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 days ago

Manager Operations Improvement and Analysis

Laverton North, Victoria, Australia 1 month ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 months ago

Cremorne, Victoria, Australia 4 weeks ago

Dandenong South, Victoria, Australia 1 month ago

Wanted : Operations Manager for Australia's Fastest Growing Digital Agency

South Yarra, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 1 month ago

Melbourne, Victoria, Australia 1 week ago

Bayswater, Victoria, Australia A$85,000.00-A$115,000.00 1 month ago

Melbourne, Victoria, Australia 1 month ago

Lyndhurst, Victoria, Australia 2 weeks ago

Laverton North, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 days ago

Melbourne, Victoria, Australia 2 weeks ago

Employee Relations & Operations Manager - Corporate

Melbourne, Victoria, Australia 3 weeks ago

South Yarra, Victoria, Australia 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Create a job alert for this search

Operation Manager • Melbourne, Victoria, Australia

Related jobs

Promoted

Senior Regulatory Assessment Manager

Tertiary Education Quality And Standards AgencyMelbourne, Australia

TEQSA welcomes people with diverse skills, experiences, perspectives, and backgrounds.TEQSA encourages applications from Aboriginal and Torres Strait Islander People, people with disabilities, peop...Show moreLast updated: 30+ days ago

Promoted

Complaints Assessment And Welfare Manager

Department Of Justice And Community SafetyMelbourne, Australia

Utilise your management expertise to provide support and advice to the Police Racing Victims and Coordination branch.Ongoing, Full-Time opportunity to work with a high-performing and passionate tea...Show moreLast updated: 3 days ago

Promoted

Assessment Administrator

Link GroupMelbourne, Australia

To provide a specialised claims administration service to members and Trustees of Superannuation funds.This service covers Terminal Illness (TIB), Total and Permanent Disablement (TPD), Income Prot...Show moreLast updated: 14 days ago

Promoted

Skilled Meat Workers

Operations ManagerMelbourne, Australia

OMC Australia is a long established and growing meat processing company offering an extensive range of premium beef products to the retail, food service, wholesale, domestic and export markets.We a...Show moreLast updated: 14 days ago

Assessment Officer

TalentMelbourne CBD

Working for government body as an Assessment Officer will see you assess skills of individuals seeking to migrate under the Australian Government's Skilled Migration program.These roles require an ...Show moreLast updated: 30+ days ago

Promoted

Advanced Case Manager, Assessment And Referral

Magistrates CourtMelbourne, Australia

Location : Melbourne | Western Metropolitan.Organisation : Magistrates Court.Occupation : Community Services.Ongoing VPS 4 role within a respected and expanding program. A rewarding therapeutic role in...Show moreLast updated: 7 days ago

Director of Learning - Data, Assessment and Operations

Schools (Government)Melbourne, Eastern Metropolitan

Leading teachers will be highly skilled classroom practitioners and undertake leadership and management roles commensurate with their salary range. The role of leading teachers is to improve the ski...Show moreLast updated: 30+ days ago

Promoted
New!

Advanced Case Manager, Assessment And Referral

Magistrates' Court Of Victoria, Sunshine Magistrates' CourtMelbourne, Australia

Make a crucial contribution to a multidisciplinary team that includes a magistrate, lawyer, police and support persons meeting monthly in non-adversarial, less formal hearings to review and support...Show moreLast updated: 10 hours ago

Promoted

Assessment Officer

Victorian Building AuthorityMelbourne, Australia

An Ongoing, Full Time opportunity currently exists, for an enthusiastic, results driven person to join the Complaints and Statutory Referrals team. As an Assessment Officer you will be responsible f...Show moreLast updated: 8 days ago

Promoted

Assessment Officer

City Of DarebinMelbourne, Australia

Salary circa 92k (pro rata) plus super.At Darebin, diversity, equity, and inclusion are at the core of how we work.Our commitment to these values is unwavering, they are central to our mission, to ...Show moreLast updated: 6 days ago

Promoted

Manager, 3Rd Party Home Lending Assessment

NABMelbourne, Australia

We are empowered to make a positive difference for customers and communities.Everyone is given the opportunity to learn, grow and achieve. Make a genuine difference through the work you do.Our peopl...Show moreLast updated: 15 days ago

Promoted

Manager Operations - Assessment

Education Services Australia (Esa)Melbourne, Australia

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Education Services Australia (ESA). People and Culture Business Partner @ Education Services Australi...Show moreLast updated: 8 days ago

Promoted

Manager, Assessment And Progression

Swinburne University Of TechnologyMelbourne, Australia

Come join the dynamic Assessment and Progressions Team.Full-time, ongoing position at our Hawthorn campus.HEW Level 8 + 17% super and attractive staff benefits. Are you ready to shape the student jo...Show moreLast updated: 3 days ago

Promoted

Security Manager - Risk Assessment Client

Genesis It&T Pty LtdMelbourne, Australia

Australian Citizenship / Government Clearance is required • •.A leading global technology company is currently looking to hire an experienced Security Manager to be responsible for providing risk ass...Show moreLast updated: 7 days ago

Promoted

Assessment Clinician

Monash HealthMelbourne, Australia

Location : Melbourne | Southern Metropolitan.Salary • • : Salary not specified.Occupation : Health and Allied Health.EFT) clinical opportunity in an experienced team. Opportunity to innovate clinical ser...Show moreLast updated: 12 days ago

Promoted

Advanced Case Manager, Assessment And Referral

Court Services VictoriaMelbourne, Australia

The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropoli...Show moreLast updated: 7 days ago

Promoted

Assessment Officer

Talent InternationalMelbourne, Australia

Government backed Migration agency working with Federal Government clients.Must have bachelor degree or International equivalent. Strong communication - written and verbal.The primary objective of t...Show moreLast updated: 7 days ago

Promoted

Manager, Security Control Assessment

Insurance Australia GroupMelbourne, Australia

At IAG, we live and work by our purpose to make your world a safer place.We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration.We call it the I...Show moreLast updated: 5 days ago