We are looking for an Aviation minded individual, who wants to establish or grow their career in our FBO team! In this role you will be responsible for overseeing and coordinating all operational activities associated with the arrival and departure of VIP aircraft. From ground handling to exceptional customer service, you will be servicing our high-profile customer base.
- Description / Tasks :
- Delivering the highest level of customer service at all times to customers, suppliers and partners.
- Monitoring and ensuring the smooth operation of the aircraft between points of departure and arrival.
- Ground handling services such as marshalling, towing and baggage handling as well as fuel and lavatory services.
- Liaising with authorities to organise and secure relevant permits and slots.
- Managing and coordinating all passenger and crew hotel accommodation and transport as required.
- Qualification / Experience :
- High level of flexibility and ability to cover a 24 / 7 operation in an unsupervised environment.
- Be proactive working in a team environment along with shift work as per our roster system including part of the weekend.
- Experience working in a customer focus environment delivering multiple tasks simultaneously with excellent time management.
- Proactive in supporting the needs of customers being able to prioritise and meet critical customer and company deadlines.
- An understanding of general aviation and corporate aviation or previous FBO handling experience will be very advantageous but not essential.
- To be considered
- Have legal working rights in Australia.
- Be able to hold an Aviation Security Identity Card (ASIC).
- Drivers licence (Manual) essential
- Please note : Due to the operational requirements of this position, the interaction with international customers, this position requires proof of COVID-19 vaccination or an approved medical contraindication._
- How to Apply?
- A cover letter (1-2 pages max) outlining how you meet the requirements of this role; and
- A copy of your updated resume.
- Jet Aviation AG
- Ms Kristie-Anne Maher