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Front Office Receptionist - Perth

Discovery ParksAustralia

6 days ago

Job description

Located in Forestfield, Perth. WA

Opportunity to join a fun, talented Team with an Industry leader
Enjoy discounts across the 300+ G'day Group network of holiday parks
About Us

G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Parks Perth

is located only 25 from Perth CBD. Guests can choose from fully equipped cabins, powered and ensuite van sites. The great range of facilities offered, such as the games room and gym make this a busy park year round.

The Role

We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to :

Providing a high standard of customer service

Processing guest check-ins and outs

Accurately using the park booking system to make reservations and manage accounts

Coordinate with the Housekeeping team to track readiness of accommodation

Supply guests information regarding property and local areas of interest

Completing the day-to-day office administration

Maintain excellent relationships with the park teams, residents and guests

What we look for

To be successful in this role you will have :

Previous Front Office experience within the hospitality industry

Passionate about delivering exceptional Guest experience

Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System

Excellent communication and interpersonal skills.

Ability to handle cash transactions accurately.

Strong organizational skills and attention to detail.

Enthusiastic and positive attitude.

Flexibility to work weekends, public holidays, and evenings as needed.

Current drivers licence essential

Benefits to You

Discounted accommodation at over 300 G'day Group holiday parks nationally.

Discounts with our G'day Rewards Partners

Service recognition awards

Access to Employee Assistance Program

Internal promotions and opportunities

How to Apply

Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!

This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery._

The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.

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Front Office Receptionist • Australia

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