Senior Claims Officer Profin

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Be part of something bigger at Suncorp.Manage a diverse portfolio of Professional and Financial Lines (Profin) ClaimsPermanent full-time positionSydney or Brisbane based roles / hybrid wfhThis role will see you manage a diverse portfolio of Profin Claims to deliver a "Best in Class" claims experience in accordance with policies and procedures ensuring the most cost-effective and timely outcomes are achieved, working alongside a team of highly experienced claims professionals.As a senior member of the team, you'll play an integral role in providing technical claims advice and mentoring claims officers to lift technical capability and deliver excellent commercial outcomes.What you'll doProactively manage a diverse portfolio of complex / sensitive / high risk Professional and Financial Lines claims end to endProvide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy and reservingAppoint and manage external service providers including External Legal PanelMaintain claim reserves in a timely manner in accordance with reserving guidelines and practicesProvide underwriters and claims manager with feedback from issues or risk deficiencies identified during claims management and develop own technical industry knowledgeContribute to the development of the teams' market profile through superior claims service to our targeted market segmentWhat you'll bringProven experience within Professional Indemnity / Financial Lines Claims (5-10 years experience mandatory)Prior experience mentoring claims staff in technical claims rolesTertiary qualifications in law, business or insurance (Diploma in Financial Services General Insurance) would be highly regarded (desired)What we can offerA range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leaveDiscounts and offers on a range of retail favourite stores as well as insurance productsGive back to our communities with payroll giving, donation matching and paid volunteer leaveInvest in your brighter future with ongoing study support and career development programs; andPrioritise your work / life balance with our robust employee assistance program and dedicated employee councilAt Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.

We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.If you require any more information, support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact

• for a confidential conversation.Advertised : 16 Jun 2025 AUS Eastern Standard TimeDon't see your dream job posted?

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