Recovery Worker - Sunshine Coast

Department of Local Government, Water and Volunteers

AO4 Equivalent

ASAP start

Until 4th April 2025

• Location
• Sunshine Coast
• Position Type
• Temporary Full-Time
• 58.02 / hour + Super
• Hours of Work
• 5-day workweek within a 7-day rotating schedule - weekend availability required

Hudson is proud to be partnering with the Department of Local Government, Water and Volunteers in recruiting for the role of

• Recovery Worker
• to support Queenslanders affected by disasters. This is a unique opportunity to make a real difference in the community by directly assisting individuals and families during disaster recovery efforts.
• About the Department of Local Government, Water and Volunteers

The Department is committed to creating a diverse and inclusive workplace, ensuring individual differences are respected, and that opportunities are available for all. Their vision is to create a workforce that represents the community they serve.

As a Recovery Worker, you will be part of the

• Community Recovery team
• which leads the human and social recovery support efforts, including financial support, emotional assistance, and referral to support services for Queenslanders impacted by disasters.
• Your Role & Responsibilities

As a

• Recovery Worker
• you will be essential in providing on-the-ground support to individuals impacted by disaster events. Key responsibilities include :
• Trauma-Informed Care
• Offering compassionate support to those affected by disasters, with sensitivity to their trauma.
• System Proficiency
• Using data systems for accurate and efficient grant processing.
• Customer Service
• Delivering high-quality support through direct interactions with affected individuals.
• Community Partner Liaison
• Ensuring coordination with community partners to ensure individuals have access to all available support.
• Face-to-Face Interaction
• Engaging with affected communities directly to offer assistance and support.
• Flexibility and Adaptability
• Adjusting to rapidly changing needs and providing effective solutions in ambiguous situations.
• Collaboration
• Working collaboratively with team members and other stakeholders to ensure seamless service delivery.
• What We Are Looking For
• Customer Service Experience
• Excellent interpersonal and communication skills, with a focus on delivering high-quality service.
• System Proficiency
• Strong experience with data entry systems to manage grants and recovery information efficiently.
• Compassion and Sensitivity
• Demonstrating empathy and a sensitive approach when supporting individuals experiencing trauma.
• Problem-Solving Skills
• Strong ability to troubleshoot and manage issues effectively.
• Adaptability
• Comfort in managing ambiguity and responding to rapidly changing conditions.
• Collaboration
• Experience working closely with stakeholders, including NGO and community partners, to provide comprehensive support.
• Why Apply?

This role plays a critical part in the delivery of disaster recovery services and the provision of much-needed support to Queenslanders in times of crisis. By joining this dedicated and compassionate team, you will have the opportunity to contribute to meaningful community recovery efforts.

• How to Apply
• Make your impact with us today!

This pay rate is inclusive of mandatory 25% casual loading