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Supervisor Patient Administration

Supervisor Patient Administration

UnitingCare HospitalBuderim, Queensland, Australia
5 days ago
Job description

Employment Term : Maximum Term Full Time Opportunity available (12 month maternity leave cover)

Location : Buderim Private Hospital Sunshine Coast

Remuneration : $40.95 phr 12% Super Not for Profit Salary Packaging Penalties & Allowances

Make a meaningful difference with Buderim Private Hospital

Were looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our team at Buderim Private Hospital as a Supervisor Patient Administration youll be encouraged to grow develop and feel empowered to make the everyday easier for the people we care so passionately about.

Lets make a meaningful difference together.

Your part in Buderim Private Hospital team

As Supervisor Patient Administration you will provide leadership to the admissions reception switchboard sessional suites and emergency centre customer service teams. This is to ensure patients VMPs visitors and other customers receive effective efficient and timely administrative services while meeting all relevant business needs private health insurance legislation and regulation Medicare Australia and UCH Policy and Procedures.

You will :

  • Supervise the day-to-day activities; including giving guidance and direction to staff within the team training developing and upskilling them as a team of a skilled staff resources
  • Roster team fairly and effectively
  • Oversee and provide leadership and guidance to all administration staff
  • Recruitment & onboarding of staff as required
  • Ensure your team culture is built around providing quality service assistance
  • Maintain principles related to confidentiality rights privacy and dignity of patients and colleagues and work-related information
  • Demonstrate an ability to recognize changing situations which may influence productivity and liaise with Administration Manager to ensure minimal loss of efficiency and effectiveness of service.
  • Participate in quality activities and education programs which ensure that the service standards are maintained and improved upon including completion of core competency and staff training hours

What makes a difference for us

  • Relevant qualifications in business or related field or demonstrated experience in a similar role
  • Experience in Health Care or previous Hospital / Medical Patient Administration
  • Excellent interpersonal skills with the ability to communicate articulately both verbally and in written communication
  • Adaptability to changing priorities with the ability to provide an exceptional tailor-made service to your customers
  • Knowledge of Medicare / HIC / DVA / Third Party and Workcover billing and relevant legislation.
  • Knowledge of Medico Legal responsibilities for the provision of records to patients and third parties
  • Advanced skills in the use of computerised accounting and information systems with knowledge of GENIE / Gentu and advantage
  • Previous administrative coordination experience is highly desirable

    • What makes a difference for you

    With a deep connection to the Sunshine Coast thats 40 years in the making Buderim Private Hospital partners with our patients to deliver personalised one-on-one care from the heart.

  • Flexible work arrangements to support work-life balance
  • Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15900) and meal entertainment (up to $2650) per annum
  • Free On-Site Parking
  • A recognition and rewards platform providing employee discounts at hundreds of retailers including everyday expenses holidays health insurance annual awards celebration wellbeing and employee assistance programs
  • A positive and inclusive team based on respect shared standards strong values and a commitment to serving others
  • 12 weeks paid parental leave and 2 weeks paid partner leave available after 6 months service in addition to the government scheme
  • Diversity and inclusive leave offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year Diwali Ramadan NAIDOC weeks and other significant cultural events
  • Professional development through Graduate Certificates skills development courses bursaries grants and partnerships with leading Universities (Hospitals).
  • Career development opportunitiesto challenge yourself grow and make a meaningful difference

    • Buderim Private Hospital is proudly part of the UnitingCare family wed love you to be too.

    As one of the Sunshine Coasts largest hospitals we provide a comprehensive range of surgical and medical services using the latest technology. This includes emergency maternity intensive care cardiovascular obstetric and gynaecology urology cancer care general medicine renal and respiratory services orthopaedic and mental health care among many others.

    Joining Buderim Private Hospital youll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer were a proud not-for-profit with more than 16 500 staff and 9 000 volunteers across our brands of BlueCare Lifeline ARRCS The Wesley Hospital Buderim Private Hospital St Stephens Hospital and St Andrews War Memorial Hospital and have been leading by example for more than 100 years. Our team are compassionate inclusive and committed to the work we do helping people live life in all its fullness.

    Start making a difference today

    Our application process takes less than 15 minutes Click the APPLY button to be taken to our online application process and upload your resume and cover letter. Our team are available to answer any questions you may have.

    Diversity & Inclusion

    Our approach is simpleeverybody iswelcome UnitingCare diversity is at the core of our who we are our mission and our are committed to providing equal opportunities to all employees no matter their sex race culture sexual orientation disability or gender our commitment to reconciliation and building long-term employment opportunities for First Nations peoples UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this more about Diversity & Inclusion at UnitingCare : workplace

    We work hard to make our services welcoming and safe for every person. We are united in keeping children young people and the elderly safe from harm within our services workplaces and the communities we support. We are committed to speaking up loudly for their safety

    Required Experience :

    Manager

    Key Skills

    Microsoft Office,Organizational skills,Microsoft Outlook,Microsoft Word,QuickBooks,Office Experience,Personal Assistant Experience,Microsoft Powerpoint,Microsoft Excel,Filing,Administrative Experience,Microsoft Outlook Calendar

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Administration Supervisor • Buderim, Queensland, Australia