Service Designer

Service Designer (EF10660) Canberra, Australia

Location : Canberra, Russell.

WFH Hybrid

Contract Duration : 12 + 12 + 12 months (TSPV security clearance required)

Technical Skills : Jira management and improvement

Our client, a Federal Government entity focused on signals, is seeking a Service Designer.

About the client

Our client defends Australia and its national interests.

About the role - Service Designer

Manage the Assessment and Authorisations section service catalogue and define and refine reporting metrics (dashboards).

Duties

Monitor and report on performance of section output

Review existing procedures to identify opportunities to streamline and enhance the effectiveness of the service offering

Provide mentoring to APS staff in the continued operation of service catalogue items

Skills / Experience

Experience with user experience analysis, business situation analysis, requirements definition and management, business process improvement, and organisational capability development

Business modelling, benefits management, and strategic planning

Experience facilitating co-creation by building a successful team

How to apply

To be considered for this role (JOB ID : EF10660), please forward your resume to Eric by clicking the Apply for this Job button.

Note that this role closes on April 18th.

Recruitment Hive : (02) 6299 1006

Name :

Please include your first and last name.

Email :

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Phone :

Please include your country code.

CV / Resume :

Yes, I am currently eligible to work (work permit / visa / citizenship) in the country I am applying to.

No, I am not currently eligible to work in the country I am applying to.

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