Technical Service Engineer Expert

JOB DESCRIPTION

Title :

Technical Service Engineer Expert

Your KBR future – delivering solutions and changing the world

About KBR :

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries.

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our Defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a talented team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the Defence force.

The Opportunity

KBR is seeking a highly skilled and motivated Technical Services Engineer Expert to support a range of infrastructure, applications, and platform deployments across several classified and unclassified government networks.

This is a key technical role where you’ll provide subject matter expertise in systems integration, infrastructure implementation, and operational readiness activities. You’ll work both independently and as part of project delivery teams, ensuring secure, efficient, and standards-aligned solutions that meet the needs of our Defence and government clients.

Reporting to the Technical Operations Manager, you'll collaborate closely with project managers, sustainment teams, and enterprise stakeholders, delivering high-quality outcomes and seamless transitions into business-as-usual operations.

This is a 12-month fixed-term full-time role requiring an active NV2 security clearance.

Responsibilities

The key responsibilities of the role will include, but are not limited to :

Act as a technical subject matter expert (SME) across multiple classified and unclassified government networks

Deliver infrastructure project activities including build, configuration, and deployment of systems

Lead server provisioning, software installation, patching, and upgrade tasks in line with change management processes

Configure, deploy, and migrate infrastructure components such as servers, storage, cloud services (including AWS), and virtual environments

Ensure systems are built to meet security standards and architectural design requirements

Provide Level 3 Wintel support across corporate and government platforms

Support physical and virtual infrastructure builds, including Microsoft Windows, Linux (Red Hat), SQL Server, VMware, and Citrix

Develop and maintain technical documentation including system configurations, deployment guides, and support runbooks

Assist with developing deployment plans, rollback procedures, and transition documentation for business-as-usual (BAU) teams

Contribute to project status reporting and operational readiness reviews

Work collaboratively with project managers, architects, operations teams, and vendors to align technical delivery with project goals

Ensure compliance with ITIL processes, security controls, and governance procedures

Identify, escalate, and assist in mitigating technical risks and improvement opportunities

Support handover of services to sustainment teams, including training, mentoring, and documentation handover

Validate Technical Recovery Plans (TRPs) as part of the transition to BAU

Qualifications, Skills and Experience

Essential :

Demonstrated knowledge & xperience in Microsoft Server 2016 / 2019 products and integrated technologies

Demonstrated knowledge & experience in Active Directory & Identify Management Services

Demonstrated Knowledge & experience in Red Hat Linux

Demonstrated Knowledge & experience in Vmware Vsphere 7

Demonstrated Knowledge in Microsoft SQL Server 2019

Demonstrated Knowledge & experience in Citrix Studios & Director

Demonstrated Knowledge & Experience in Backup and disaster recovery (eg Veeam , Commvault)

Proficiency in advanced scripting

ITIL V3 / V4 certification

NV2 security clearance is required

Desirable :

Bachelor’s degree in computer science or related field

Microsoft Certifications or equivalent experience

Benefits of KBR

A workplace culture certified as a Great Place To Work (Aus, India, UK & US)

Flexible working conditions

Competitive salary (including annual reviews)

Paid Parental leave

Paid Reservist leave

Income protection

Corporate rewards

Salary packaging / Novated leasing

Discounted employee stock purchase plans

Flu shots, skin checks and private health insurance discounts

Career development : Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now!

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

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