Roving Crowd Control Supervisor

Executive Security Solutions (ESS) is a dynamic security company with a fresh approach to security, specialising in providing tailor-made security solutions designed to meet each client's individual needs.ESS was established in 2006 and is one of Australia's fastest growing security companies with a national infrastructure and all-encompassing service delivery model.

Our team of security professionals delivers guarding, mobile patrols, armed services, customer service, crowd control and electronic security solutions supported by our state-of-the-art Grade A1 Security Operations Centre (SOC).Underpinning our services is our Risk Advisory and consulting team of experts who provide bespoke security solutions.

• The Role

We are currently recruiting for a part time permanent Roving Crowd Control Supervisor to join our team working 20 hours per week. You will be travelling to a range of venues within 1 hour travel from Perth CBD to lead, manage and support the Crowd Control Security team based at these venues.

Hours :

Thursday 6pm - midnight

Friday 5pm - midnight

Saturday 5pm - midnight

Tuesday and Wednesday evening work (optional)

Engaging with the team to provide a high standard of performance and service levels to clients

Proactively engage with clients across various sites

Providing effective management of any complaint or performance related issues

Ensuring Crowd Control team is provided adequate training to perform their role effectively

Review, identify and provide recommendations for quality control and overall standard improvement processes

Develop and maintain strong internal and external stakeholder relationships

Promote, encourage, and maintain safe working practices

Managing reporting requirements for any incident, injuries, or hazards

Ensuring that all processes are compliant with industry standards

Reviewing SOPs, policies and procedures and updating where required

Qualifications and Experience : Previous experience in a supervisory role within the security industry

Previous experience in Crowd Control

Current Western Australia Security Guard and Crowd Control licence

Responsible Service of Alcohol certificate

Current First Aid with CPR

All applicants must be able to demonstrate the following :

Effective leadership skills

Positive and proactive attitude

Excellent customer service skills and ability to build and maintain effective working relationships

Strong verbal and written communication skills

Demonstrated behaviours that align to our organisations core values, Intelligence, Respect, Collaboration and Adaptability

ESS is committed to developing our people to ensure they succeed and take pride in the important work that they do.We promote progression within our organisation and provide both accredited and non-accredited training to assist you in a building a career within the security industry.

Executive Security Solutions (Protective Services) Pty Ltd ¦

Part-time hours : 20 per week

Schedule :

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Work Location : One location