The Independent Review Office (IRO) is looking for Solutions Dispute Resolution Officer to join our team!
The Independent Review Office (IRO) is an independent agency with a variety of functions including dealing with complaints, inquiring into and reporting to the Minister on matters arising in connection with the operation of the Workers Compensation Acts and responsibility for the Independent Legal Assistance and Review Service (ILARS) which provides funding to independently approved lawyers to assist workers obtain legal advice and legal assistance with their workers compensation claims.
You will act as the first point of contact for injured persons with complaints and enquiries about insurers in relation to NSW workers compensation legislation and motor accident compensation legislation to ensure the provision of timely and accurate information, advice and assistance and to support the achievement of service delivery outcomes
If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.?
Salary Grade 5 / 6, with the base salary for this role starting at $87,493 base plus superannuation
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.
We are committed to diversity, inclusion, and new ways of working.
We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.
Dispute Resolution Officer • Sydney, Australia