Service Operations Manager

Westpac Adelaide, South Australia, Australia

Service Operations ManagerWestpac Adelaide, South Australia, Australia

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Description

Create your best future and join Westpac as a

Service Operations Manager.

What's the role?

As a Service Operations Manager at Westpac Group Technology, you'll lead service delivery across the HOGAN platforms and other evolving technologies. This permanent, full-time role—based in

Job Description

Create your best future and join Westpac as a Service Operations Manager.

What's the role?

As a Service Operations Manager at Westpac Group Technology, you'll lead service delivery across the HOGAN platforms and other evolving technologies. This permanent, full-time role—based in Adelaide or Sydney—places you at the forefront of ensuring application performance, stability, and innovation in a dynamic tech environment.

You'll drive governance, risk management, and compliance with Westpac's IT Key Control Framework, while collaborating with diverse teams to resolve issues and deliver seamless service. Your ability to adapt to changing business needs and emerging technologies will be key to supporting inclusive, future-ready banking solutions.

What do I need?

Proven experience in IT application development and / or support across diverse environmentsExperience managing suppliers and / or projects (highly valued)Applied knowledge of ITIL practices; ITIL certification preferredAbility to build and maintain effective working relationships across all levels and identities within an organisationDemonstrated success in leading inclusive teams to manage application portfoliosExperience contributing to business cases that support investment, risk, and cost control decisionsProven ability to deliver improvements in IT process efficiencyStrong interpersonal, problem-solving, conflict resolution, and negotiation skills

Why join us?

We're obsessed with becoming our customers #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that :

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!Flexible work arrangements to help you achieve a greater work / life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.Tailored learning and development opportunities to help your grow your career within the bank.Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and / or needing Accessibility Requirements" page on our website . Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesBanking, Financial Services, and Investment BankingReferrals increase your chances of interviewing at Westpac by 2x

Get notified about new Service Operations Manager jobs in Adelaide, South Australia, Australia.

Adelaide, South Australia, Australia 2 weeks ago

Dry Creek, South Australia, Australia 4 days ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 3 months ago

Lobethal, South Australia, Australia 1 day ago

Adelaide, South Australia, Australia 1 week ago

Mile End, South Australia, Australia 5 months ago

Hallett Cove, South Australia, Australia 3 months ago

Adelaide, South Australia, Australia 7 months ago

Davoren Park, South Australia, Australia 5 months ago

Adelaide, South Australia, Australia 2 years ago

Black Forest, South Australia, Australia 1 week ago

Mile End Assistant Centre Manager Part Time - 4 Days a week Kennards Self Storage, Mile End, James Congdon DriveMile End, South Australia, Australia 4 days ago

Brighton, South Australia, Australia 1 week ago

Retail Manager United Chemists ParalowieBlack Forest, South Australia, Australia 2 weeks ago

Virginia, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 3 days ago

Bolivar, South Australia, Australia 4 days ago

Adelaide, South Australia, Australia 4 days ago

Black Forest, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 1 day ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 4 days ago

Adelaide, South Australia, Australia 4 weeks ago

Mile End, South Australia, Australia 2 months ago

Modbury, South Australia, Australia 2 days ago

Adelaide, South Australia, Australia 4 months ago

Happy Valley, South Australia, Australia 1 week ago

Virginia, South Australia, Australia 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr