Talent.com
This job offer is not available in your country.
Training Specialist

Training Specialist

Ray WhitePerth, WA, Australia
8 days ago
Job description

LMG is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Proudly family-owned and led, LMG supports businesses operating under their own brand, or the Loan Market brand, and partners with over 70 banks and lenders. The business has grown rapidly, with LMG brokers in both countries helping over 330,000 customers settle over $126 billion worth of loans in FY24.

We’re not a conventional company with a lot of rules and hierarchy, and we don’t intend to become one. We live our values in everything we do : Compassion for our customers, doing what we say, being curious and thinking openly, going further together, and staying hungry but humble. We’re a large company with a start-up attitude. Our success is driven by hiring outstanding people and accepting nothing less than being the best at what we do.

We are proud to be named Australian Financial Review BOSS Best Place to Work - Banking, Superannuation and Financial Services & in 2025!

About the role :

This role exists to constantly lift the capability of our brokers and our corporate team to operate productively, efficiently, and safely, particularly through their full utilisation of our technology (MyCRM + Other) and other best practice processes, tools, and frameworks we may choose to train people to use.

This role has responsibility for your state across all service plans to :

  • Facilitate a brilliant induction training experience for all new Agreement Holders, Loan Writers, Ops Managers, and CSMs. The Training Specialist will work with State teams to support brokers as they adopt MyCRM and other platform features and migrate their customer data to the platform, supporting them through to lodgement of their first deal.
  • Facilitate face-to-face and virtual training to deliver on the Go to Market roadmap for your state, ensuring you train the corporate team before the network, so they are skilled / equipped to support and embed Go to Market within their portfolio.
  • Deliver other training as identified at a state and / or national level, in line with the training roadmap.
  • Update training modules / materials as needed, in collaboration with the National team, to ensure efficiency and currency.

You will be required to :

  • Become an expert in the functionality of our CRM - MyCRM and associated technologies.
  • Support and train our state sales team and brokers on MyCRM and platform features, including implementing key features into their operating rhythms / processes.
  • You will not be required to design or develop training materials, as these will be provided and supported through regular 'Train the Trainer' sessions from the Broker Education Design Team.

    Key Responsibilities :

  • Deliver training in line with the roadmap and priorities, including induction, new features, refreshers, and updates.
  • Ensure training is consistent and tailored to different service plans / business types.
  • Coordinate training schedules with the Network Support Manager and Broker Education Operations Team.
  • Collaborate with the National Training Lead and State Director to identify training needs and priorities.
  • Participate in 'Train the Trainer' sessions to develop competency.
  • Update training modules / materials as assigned.
  • Consult and problem-solve with businesses and brokers, helping them implement and succeed with software tools.
  • Provide feedback on training needs to inform future content and product development.
  • Continuously improve as a trainer based on feedback and emerging needs.
  • Maintain proficiency in key areas and stay updated on available content.
  • Contribute to the delivery of the state strategy and growth targets as an active team member.
  • Qualifications, Skills, and Experience :

  • Deep understanding of the finance broking industry and passion for enabling broker success through technology.
  • Minimum of 3 years' experience in delivering exceptional customer experience, ideally with technical / analytical focus.
  • Cert IV in Workplace Training & Assessment (or equivalent), with plans to attain this within 12 months.
  • Lean Six Sigma Yellow Belt (highly desirable).
  • Strong understanding of broker processes and practical support skills.
  • Excellent communication skills, both written and verbal.
  • Critical thinking and innovative problem-solving abilities.
  • Strong organizational and time management skills.
  • Proven ability to understand business operations and produce tangible results.
  • Inclusive, collaborative, and engaging approach, capable of influencing at all levels.
  • J-18808-Ljbffr

    Create a job alert for this search

    Training Specialist • Perth, WA, Australia

    Related jobs
    • Promoted
    Training Specialist

    Training Specialist

    BDO in AustraliaPerth, WA, Australia
    Be among the first 25 applicants.At BDO Australia, our why is ‘empowering people, realising possibilities’.One way we bring this to life is by hiring and developing exceptional talent, to deliver o...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Training Officer

    Training Officer

    Amana LivingPerth, Australia
    Location • • : Perth CBD, Inner & Western Suburbs.Categories • • : Training Officer.The Amana Living Training Institute (ALTI) is an established and successful Registered Training Organisation, deliverin...Show moreLast updated: 7 hours ago
    • Promoted
    Training Specialist

    Training Specialist

    Bdo In AustraliaPerth, Australia
    Join to apply for the Training Specialist role at BDO in Australia 1 day ago Be among the first 25 applicants.Join to apply for the Training Specialist role at BDO in Australia About BDO.At BDO Aus...Show moreLast updated: 3 days ago
    • Promoted
    Systems Training Specialist

    Systems Training Specialist

    PaxusPerth, Australia
    To be successful, you will need to have 3 to 5 years' experience system training development and analysis experience.You would ideally have exposure to working with HSES Systems such as SAP EHS, Co...Show moreLast updated: 3 days ago
    • Promoted
    Application Training Specialist

    Application Training Specialist

    InteleradPerth, Australia
    Improving healthcare through innovative technology is at the core of Intelerad's work.Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, ...Show moreLast updated: 8 days ago
    • Promoted
    Specialist - Training Systems Data

    Specialist - Training Systems Data

    Macmahon Holdings LimitedPerth, Australia
    The Training Systems Data Specialist is integral to administrating, maintaining and developing the operational capacity of Macmahon's Learning and Development systems and resources.Reporting to the...Show moreLast updated: 7 days ago
    • Promoted
    Training Design & Delivery Specialist - Ramp

    Training Design & Delivery Specialist - Ramp

    Virgin AustraliaPerth, Australia
    Perth, Australia Wide • •Job type • • : .Training • •Applications close • • : .Jun 2025 AUS Eastern Standard Time.Training Design & Delivery Specialist - Ramp • • : . Join the Virgin Australia, Training Academy Tea...Show moreLast updated: 5 days ago
    Training Specialist

    Training Specialist

    Ray White and Loan MarketPerth,WA, Perth,WA, Australia
    LMG is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6, brokers and advisers. Proudly family-owned and led, LMG supports businesse...Show moreLast updated: 12 days ago
    • Promoted
    Training Specialist

    Training Specialist

    Toll GroupPerth, Australia
    At Toll, we do more than just logistics - we move the businesses that move the world.Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small.We hav...Show moreLast updated: 7 days ago
    • Promoted
    Training Systems Specialist

    Training Systems Specialist

    Gold Road Resources LimitedPerth, Australia
    Select how often (in days) to receive an alert : Company : Gold Fields Group Services (Pty) LtdAt Gold Fields, our people are at the heart of everything we do. We're committed to building inclusive, hi...Show moreLast updated: 12 days ago
    Training Systems Specialist

    Training Systems Specialist

    Gold FieldsPerth, WA, AU
    At Gold Fields, our people are at the heart of everything we do.We’re committed to building inclusive, high-performing teams that reflect our values and drive our success.We're now seeking a Traini...Show moreLast updated: 14 days ago
    • Promoted
    All-Rounder Training Specialist

    All-Rounder Training Specialist

    Mineral Resources LimitedPerth, Australia
    MinRes can offer you!ASX 200 Company - A dynamic global leader with cutting edge innovationOur people's wellbeing is at the forefront of our thinking, with in-house Wellness Centre including on-sit...Show moreLast updated: 12 days ago
    • Promoted
    Training & Development Specialist - Work Remotely

    Training & Development Specialist - Work Remotely

    Real Work Life BalancePerth, Australia
    Remote
    Are you looking to make a change to enjoy a better work life balance than what you have currently? Looking for some flexible options? • •. Consider this online business solution to work remotely from ...Show moreLast updated: 7 days ago
    Training Specialist

    Training Specialist

    BDO Administration Pty LtdPerth, WA, AU
    At BDO Australia, our why is ‘empowering people, realising possibilities’.One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide array of audit, tax an...Show moreLast updated: 18 days ago
    • Promoted
    Training Lead

    Training Lead

    StjohnqldPerth, Australia
    Do you want to work for an iconic Western Australian organisation committed to making a difference to your community? For more than 130 years, St John WA has been a cornerstone of support in Wester...Show moreLast updated: 5 days ago
    • Promoted
    Training Specialist

    Training Specialist

    Ray WhitePerth, Western Australia, Australia
    LMG is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Proudly family-owned and led, LMG supports busine...Show moreLast updated: 11 days ago
    • Promoted
    Training Facilitator

    Training Facilitator

    Compass GroupPerth, Australia
    At Compass Group Australia we are committed to every employee being led by a capable leader.As part of this commitment, we have our very own Leadership Academy. The Academy takes a holistic view to ...Show moreLast updated: 7 days ago
    • Promoted
    Training Specialist

    Training Specialist

    LMGPerth, WA, Australia
    Be among the first 25 applicants.LMG is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers.Proudly family-o...Show moreLast updated: 8 days ago