Change Manager - 12 Month Fixed Term Contract

Some career choices have more impact than others.

At HSBC, we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth, and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas, and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture, and a range of employee benefits. These include market-leading subsidised private health cover, free salary continuance insurance, share match equity scheme, enhanced parental pay and leave offerings, subsidised banking products and services, bonus leave days, and wellness programs including discounted gym memberships.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high-net-worth individuals and their families. We help our customers manage their day-to-day finances and grow their wealth. Our international network and expertise enable us to deliver HSBC's purpose of opening up a world of opportunity through borderless banking and wealth management, utilizing mobile-first capabilities and exceptional people. Our key areas include Retail Banking and Wealth Management, Asset Management, and Global Private Banking.

The Process Implementation and Change function within IWPB aims to achieve strategic goals through project delivery. The team, comprising Business Analysts, Testing, and Change Management, works on projects to improve efficiencies and sustainability. They collaborate with key stakeholders across divisions and with the Transformation and Technology teams.

The Change Manager will lead multiple business change initiatives within IWPB to realize benefits for customers, staff, and communities, aligning with broader business strategies. This role also involves supporting the continuous improvement of our Change Community practices.

Your main responsibilities will include :

Supporting change initiatives by advising Portfolio Leaders on scope, impact, resourcing, and scheduling; acting as a bridge between delivery teams, the business, and other projects to ensure seamless integration and optimal scheduling.Analyzing the environment; defining the scope and change across initiatives to ensure outcomes and benefits are clearly articulated and aligned with overall goals.Developing and managing change plans to deliver capabilities and realize benefits within scope, time, and budget; recommending and implementing human-centered change solutions.Ensuring the availability of change capabilities such as communication and learning by partnering with internal teams and establishing clear responsibilities.Contributing to the continuous improvement of the Change Community through participation in events, sharing feedback and knowledge, and supporting the development of ways of working.

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