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Insurance Claims Officer

Kaizen RecruitmentMelbourne, Australia

7 days ago

Job description

Reputable industry super fund

Fixed term contract | MEL CBD
Flexible / hybrid work arrangement

Our client is a highly regarded industry superannuation fund, offering its clients a range of services and products. They have an opportunity for a motivated professional to join on a fixed-term maternity leave cover and gain experience within Insurance Claims.

Reporting to the Insurance Manager, this role will be assisting the team with claims management activities. The successful person will have great communication and interpersonal skills, and liaise with external and internal stakeholders including Operations and Compliance teams to achieve quality outcomes that provide best service to the members.

Key Responsibilities

Assess and provide recommendations regarding insurer decision for claims approval;

Manage administrative duties including, but not limited to, inbox and mail, taking calls and dealing face-to-face with members.

Maintain compliance across all activities in adherence with the legal and statutory standards; AND

Deliver timely and efficient claims reporting on a day-to-day basis and liaise with internal and external stakeholders.

Skills, knowledge, and qualification

Background in Insurance and / or Superannuation, and Administration highly preferred;

Excellent communication skills - both written and verbal is a must;

Solid understanding of superannuation legislation and tax is advantageous;

RG146 is highly regarded; AND

Stakeholder engagement skills and great attention to detail.

This is great opportunity to gain valuable experience at a highly regarded industry super fund that is forecasting significant growth.

SCR-fina-halim

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Insurance Officer • Melbourne, Australia