Workforce Training Officer - Patient Support

About the role

Permanent full time opportunity to maintain a high-quality patient support and operational services which supports the commitments to the principles of patient focused care and quality management.

About you

• Coordinate and oversee the work practices of Patient Support Service staff to ensure all operational services are carried out safely, effectively and efficiently to meet relevant standards, workplace health and safety, risk management and current legislative obligations.
• Comply with all directions that commensurate with the OO4 level as outlined in the Operational Services Manual.
• Evaluating and reviewing to ensure accurate, effective and efficient rostering, supervision, performance and leave management within the award and recognise staffing establishment; undertake performance and development appraisals of allocated subordinate staff.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

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