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Support WorkerThe Salvation Army Australia • Council of the City of Sydney, New South Wales, Australia
Support Worker

Support Worker

The Salvation Army Australia • Council of the City of Sydney, New South Wales, Australia
24 days ago
Job description

About the Company

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We provide support, safety, community and opportunity for people in times of crisis.

The Role

We are seeking a values-driven and proactive Alcohol and Other Drug (AOD) Support Worker to provide effective support to participants ensuring a safe and structured environment is maintained in accordance with TSA guidelines, within a Participant‑lead recovery-based service. This is a casual position based in Surry Hills, Sydney, NSW. Salary and conditions are in accordance with SCHADS Level 3.

Key Responsibilities

  • Deliver recovery‑oriented support aligned with TSA policies and procedures
  • Implement risk management and safety protocols across all activities
  • Facilitate daily programs focused on health, communication, education, and community engagement
  • Collaborate with staff to ensure continuity of care and progress on treatment goals
  • Maintain accurate records, complete incident reports, and uphold compliance standards
  • Support medication self‑administration and conduct drug testing
  • Identify service gaps and contribute to continuous improvement

Qualifications

  • Minimum Certificate 4 qualification in a relevant field or equivalent experience
  • Current and valid First Aid Certificate
  • Current NSW driver’s licence
  • Experience working with people with AOD and co‑occurring issues
  • Aware of or willing to undertake the AOD Certificate 4 Core unit AOD Skill set
  • Benefits

  • Registered NFP salary packaging ($15,900 tax‑free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness and financial discounts / benefits
  • Paid parental leave – 12 weeks
  • Up to 8 weeks leave per year through purchase leave scheme
  • Up to 5 days paid leave per year to volunteer in a TSA program or activity
  • Purpose‑driven career with positive social outcomes
  • Employee Assistance Program (confidential counselling service)
  • Career development opportunities
  • Inclusive culture of dedicated, passionate and professional team members
  • Opportunity to positively impact the lives of others
  • How to Apply

    If you have the passion and drive to commit yourself to a challenging and rewarding role, please apply by submitting a current CV and cover letter detailing your alignment with the essential requirements. Applications will close as soon as a suitable candidate is secured.

    Equal Opportunity Employer

    The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. We value Integrity, Compassion, Respect, Diversity, and Collaboration.

    Child Safety

    The Salvation Army is a child‑safe organisation. All child‑facing roles require a successful completion of a Working with Children Check. Applicants for all roles will need a mandatory Nationally Coordinated Criminal History Check.

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    Support Worker • Council of the City of Sydney, New South Wales, Australia

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