Front Office Manager

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Sebel Bowral Heritage Park , managed by Accor Vacation Club, is nestled close to Bowral Town Centre in the picturesque  Southern Highlands . With  stylish apartments  and proximity to Bowral's boutique shopping and dining scene, it offers an  ideal retreat for relaxation or exploration.

Join our team as a  Front Office Manager  and lead a dedicated team to deliver exceptional guest experiences while ensuring seamless front office operations. Take charge of supervising, training, and supporting our front office personnel, maintaining the highest standards of service and professionalism. This role provides a platform to showcase your leadership skills and make a significant impact on guest satisfaction.

WHAT YOU WILL BE DOING :

• Lead  and  mentor  the front office team to provide  outstanding customer service.
• Handle guest inquiries, and special requests with efficiency and professionalism engaging in effective service recovery when required.
• Coordinate guest arrivals and departures, ensuring seamless room allocations.
• Collaborate with housekeeping & maintenance services to ensure requests are actioned efficiently.
• Manage reservations, including group bookings, with precision and attention to detail.
• Participate in management meetings and stay updated on industry trends and best practices.

YOUR EXPERIENCE AND SKILLS INCLUDE :

WHAT IS IN IT FOR YOU :

If you're ready to dive into a fulfilling career opportunity in the majestic Southern Highlands of Bowral, NSW, and embark on a journey of growth and excellence, then seize this chance to join our team as a Front Office Manager. Apply today to unlock a world of possibilities with Accor Vacation Club.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.