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Aps Level 5 - Tga Business Services Team Leader
Australian GovernmentCanberra, Australia3 days ago
Job descriptionProviding high-quality administrative and business support to the TGA Contact Centre team and TGA Business Services team Building and maintaining effective relationships with internal and external stakeholders Overseeing and escalating service requests relating to IT systems used in TCC and TBS Manage and maintain databases of standard words, key contacts, and other vital information Preparing weekly, monthly and annual statistical reports, including data extract and management Assisting in the development and implementation of business processes improvement projects Contribute to continuous improvement and a positive team culture Contribute to team goals and broader organisational objectives by undertaking other tasks as required.
APS Level 5
- 81,372 - $88,000
- Fairbairn, ACT
Do you have a passion for customer service and data analytics? If so, we have a terrific opportunity to join a dynamic team at the heart of health product regulation in Australia.
Your job is to deliver high quality customer support and analytics. You'll be a natural collaborator with success in breaking down organisational barriers to achieve outcomes.
The key responsibilities of the APS 5 Business Support Officer include :
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Service Team • Canberra, Australia
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