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Strategic Accounts, Regional Sales - Apac

Strategic Accounts, Regional Sales - Apac

MindbodySydney, Australia
21 hours ago
Job description

Yes, this is a posting for a job. But it's also a calling to a career. And even more than that? It's an invitation to come as you are—to be your whole self, while becoming your best self. We're looking for minds with heart to help us positively impact the world of wellness.

Do you believe that everyone deserves wellness? We want to hear from you.

  • Who we are

Mindbody emerged from the simple idea that small business owners deserve the time to focus on what matters most : their customers. Our software has transformed that vision into the world's leading wellness services marketplace, linking hundreds of thousands of passionate health, wellness and beauty professionals to the millions of clients they serve.

Mindbody is a cloud-based business management software company for the wellness services industry. We serve about 35 million consumers located in 130 countries & territories.

At Mindbody, work-life balance takes on a new meaning for us. When your life goals & values align with the work you do every day, balance is second nature.

We help inspired business owners seamlessly succeed & individuals all over the globe lead healthier, happier lives with our technology.

  • About the role
  • The SA Regional Sales is a hybrid role covering both account management (existing business) and new business. On the existing business side, the role is responsible for retention, increasing overall product utilization, introducing new products and offerings, and managing the processing and strategy for our top revenue-producing and most complex customers globally. This role is also responsible for negotiating, executing, and renewing long-term contracts as well as developing and supporting programs for the Strategic Accounts team. On the new business side, the role is responsible for strategic selling and utilizing relationship management skills to educate prospective high-value target customers on the value of Mindbody software. They will partner with solutions consultants, product development teams and other cross-functional leaders to develop custom proposals / solutions for our prospects. They will look to become the prospect's trusted advisor who deeply understands their unique company challenges and goals.

  • Qualifications and requirements
  • Bachelor's degree or equivalent work experience
  • 3+ years of related B2B experience - preferred experience with annual targets and long sales cycles
  • Experience leveraging Customer Relationship Management tools, with Salesforce preferred
  • Proficient in Microsoft Suite (Excel, Word, PowerPoint, Outlook)
  • Knowledge of web technologies or web savvy
  • Excellent written, verbal and presentation communication skills
  • Closing Sales & Contract Negotiation Experience
  • 2+ years of experience & knowledge in the Fitness, Wellness, or Spa / Salon industries
  • The ability to develop positive professional relationships with business executives, entrepreneurs, industry leaders, studio owners, and other professionals
  • Strong analytical skills, sound business judgment, and high levels of initiative, creativity and flexibility
  • Ability to maintain sales funnel including detailed and accurate forecasting
  • Excellent time management and organizational skills, ability to prioritize and use time effectively and efficiently. Demonstrated ability to meet internal and external deadlines
  • Demonstrated ability to interact with team members and customers in a tactful and professional manner and recognizes the importance of building and fostering professional and positive working relationships
  • Principal duties and responsibilities
  • Existing Business :
  • Coordinates the involvement of company personnel, including support, service, product and management resources, to meet account performance objectives and customers' expectations
  • Develops account strategies and competitive takeaway strategies and aligns resources, including support, service, and management resources to retain customers from competitive threats
  • Consistently increases portfolio value of our top revenue producing customers by 1 - 8% YOY
  • Negotiation and execution of new contracts and contract renewals
  • Executes on documented Playbooks to mitigate churn risk; maintains 90%+ retention of assigned Strategic Account portfolio
  • Conducts QBR's with our strategic accounts and coordinates internal teams on presentations
  • Surfaces strategic opportunities to increase value via introducing new products, partners, and best practices
  • Designs, develops and delivers operational reports and analysis, i.e., status of findings, exception report of unworked opportunities, and projected cost savings / increased revenue that demonstrate product return on investment
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis
  • All other duties as assigned
  • New Business :
  • Development of new business opportunities through proactive identification and qualification of key contacts within assigned accounts
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    Regional Sales Apac • Sydney, Australia

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