Data Analyst - Salesforce

Greenfield Salesforce implemention

• Flexible WFH policy
• Beachside location
• Greenfield Salesforce implementation
• Extremely flexible WFH policy
• Beachside location
• About the Client and Role
• Skills and Experience
• Create and maintain powerful datasets from internal and external data sources
• Effectively use data to tell stories, communicate key insights through internal reports and dashboards to help drive business decisions and improved customer satisfaction;
• Design interactive reports and dashboards for internal stakeholders and identify key areas to call out in order to increase team efficiency;
• Conduct pro-active review on high-value customers with a retention focus to identify business opportunities and inform nurture strategies;
• Utilise datasets and AI to build intelligent predictions within the Salesforce CRM with the view to increase retention and identify new business opportunities;
• Salesforce experience in an administration or analytics role.
• 2+ years' CRM Analytics (formerly known as Tableau CRM) experience with a functional knowledge of creating datasets, lenses, dashboards and using SAQL to further customise query results.
• Hands-on expertise with Structured Query Language (SQL), Salesforce Object Query Language (SOQL), Salesforce Analytics Query Language (SAQL) and any other programming language preferred.
• Advanced Microsoft Excel e.g. power pivot, expert formulas and functions
• Experience building Salesforce Flows is highly desired
• Strong analytical ability to deliver meaningful insights; identify and articulate anomalies and trends providing recommendations.
• Ability to interpret new data sources and extraction / manipulation of large data sets to perform analytics.
• Excellent quantitative skills and a deep understanding of statistical methods, and an ability to inspire confidence in data-driven decision making.
• Ensure adherence to strict policies and procedures to ensure the integrity, confidentiality, security, and availability of data and data systems.
• How to Apply
• Word format
• All suitable applicants will be contacted for a discussion; please ensure you have relevant visa's to work in Australia. For a confidential discussion, please contact
• Julian Clauson
• 07 3193 3222

LI-JC