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Data Analyst - Salesforce

Data Analyst - Salesforce

Embedded Search And SelectionBrisbane, Australia
7 days ago
Job description

Greenfield Salesforce implemention

  • Flexible WFH policy
  • Beachside location
  • Greenfield Salesforce implementation
  • Extremely flexible WFH policy
  • Beachside location
  • About the Client and Role
  • Skills and Experience
  • Create and maintain powerful datasets from internal and external data sources
  • Effectively use data to tell stories, communicate key insights through internal reports and dashboards to help drive business decisions and improved customer satisfaction;
  • Design interactive reports and dashboards for internal stakeholders and identify key areas to call out in order to increase team efficiency;
  • Conduct pro-active review on high-value customers with a retention focus to identify business opportunities and inform nurture strategies;
  • Utilise datasets and AI to build intelligent predictions within the Salesforce CRM with the view to increase retention and identify new business opportunities;
  • Salesforce experience in an administration or analytics role.
  • 2+ years' CRM Analytics (formerly known as Tableau CRM) experience with a functional knowledge of creating datasets, lenses, dashboards and using SAQL to further customise query results.
  • Hands-on expertise with Structured Query Language (SQL), Salesforce Object Query Language (SOQL), Salesforce Analytics Query Language (SAQL) and any other programming language preferred.
  • Advanced Microsoft Excel e.g. power pivot, expert formulas and functions
  • Experience building Salesforce Flows is highly desired
  • Strong analytical ability to deliver meaningful insights; identify and articulate anomalies and trends providing recommendations.
  • Ability to interpret new data sources and extraction / manipulation of large data sets to perform analytics.
  • Excellent quantitative skills and a deep understanding of statistical methods, and an ability to inspire confidence in data-driven decision making.
  • Ensure adherence to strict policies and procedures to ensure the integrity, confidentiality, security, and availability of data and data systems.
  • How to Apply
  • Word format
  • All suitable applicants will be contacted for a discussion; please ensure you have relevant visa's to work in Australia. For a confidential discussion, please contact
  • Julian Clauson
  • 07 3193 3222

LI-JC

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Data Analyst • Brisbane, Australia