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Customer Care Team Member

Customer Care Team Member

Mane ConsultingSydney, Australia
10 days ago
Job description

Permanent

  • Wetherill Park, New South Wales
  • Posted 4 hours ago
  • AU$66000 - AU$74000 per annum + salary package as per skills / experience USD / Year
  • Salary : AU$66000 - AU$74000 per annum + salary package as per skills / experience
  • About the role

Our client is looking for a passionate and bubbly individual to join their team in a role that offers the opportunity to learn the ins and outs of a wholesale business. As part of this exciting role, you will work in a fast-paced environment where no two days are the same. You will be responsible for providing excellent customer service, problem-solving, and handling technical queries.

  • Skills You'll Bring
  • Excellent customer service skills with a bubbly and engaging personality.
  • Strong multitasking abilities with the flexibility to work in both office and warehouse environments.
  • Willingness to learn and take on new challenges.
  • Strong problem-solving skills with the ability to handle technical queries related to products.
  • What's on Offer
  • A fun and exciting role that offers variety within the office and warehouse
  • A small business work environment with a global brand that's leading the industry.
  • A chance to work with a supportive and passionate team and gain valuable experience.
  • Access to training on the latest products, as well as opportunities for personal growth and development.
  • Conveniently located in Western Sydney with free street parking.
  • Regular 9-5 workdays from Monday to Friday
  • What you'll do
  • Provide exceptional customer service with a friendly and bubbly personality that engages customers.
  • Learn about the latest outdoor adventure products and become an expert in the field.
  • Assist with order processing, data entry, and liaising with internal and external stakeholders.
  • Help with improvement and growth projects, such as assessing and processing warranty claims.
  • Participate in stock takes and ensure stock is replenished in a timely manner.
  • Work alongside the team to set up and pack down camping gear, as well as conduct product testing when required.
  • Undertake trips to our off-site partners and work collaboratively to ensure customer satisfaction.
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