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Part Time Pharmacy Dispensary Technician

Part Time Pharmacy Dispensary Technician

Priceline Pharmacy SouthlandMelbourne, Australia
7 days ago
Job description

Great opportunity to join our friendly team at Priceline Pharmacy Southland

About the Role

The Dispensary Technician role supports the pharmacist and Store in providing a great customer experience, advice and education on health products, provision of health screening services, timely and relevant advice and coordinating the dispensary function

Dispensary Administration

  • Accurately dispense customer prescriptions following the PDL Guide to Good Dispensing and scanning all prescriptions and products;
  • Maximise dispensary's generic substitution, Priceline Dispensary Program and Pharmacy Practice Incentives (PPI's) as per store process
  • Clear and reconcile PBS online messages daily
  • Sort scripts daily in an orderly manner, accurately prepare & submit PBS claims twice a month; & reconcile PBS rejected scripts as per store's processes.
  • Ensure all dispensary administration duties and KPIs are performed, ensure daily dispensary paperwork and computer functions are completed accurately and on time

Product & Health Service Knowledge

  • Assist customers with OTC and S3 medications that meets their needs
  • Assist pharmacist to provide service and product information to customers by printing of CMI's and providing product and drug information
  • Demonstrate a knowledge of the key products within and across our brands
  • Customer Service

  • Delight our customers (external and internal) by exceeding their expectations with special emphasis in the Dispensary, Health and Professional Services Area.
  • Provide an environment where the customer is welcomed and has an easy shopping experience and farewelled in a way that confirms their importance to us and welcomes their return
  • Care for customers and drive sales by providing advice on a range of products to suit needs and budget
  • Assist to take in and give out dispensed prescriptions and accurately dispense and assemble customers prescriptions as per store's processes
  • Help maintain a maximum 10 minute waiting
  • Resolve complaints with due concern for the customer or refer to the manager when necessary.
  • Maintain awareness of customers at all times, providing service, and product knowledge as required; and answer the telephone politely and promptly.
  • Skills and Experience

  • Previous experience dispensing in a Pharmacy essential
  • Experience dispensing using FRED dispense
  • Passion for Pharmacy and Customer Service
  • Attention to detail and Accuracy
  • Reliable and Punctual
  • Ability to work in a team
  • Certificate 2 in Community Pharmacy
  • Employer questions

    Which of the following statements best describes your right to work in Australia?

    Have you worked in a pharmacy before?

    Which of the following pharmaceutical assistant qualifications have you obtained?

    What's your expected hourly rate?

  • Job Type
  • Part-time
  • Salary
  • 25.00 - $30.00 per hour
  • Expected hours : 20 - 30 per week

  • Benefits
  • Employee discount
  • Schedule :
  • Day shift
  • Experience
  • Technical Healthcare Occupations : 1 year (preferred)
  • Work Authorisation :

  • Australia (preferred)
  • Ability to Relocate :

  • Cheltenham, VIC 3192 : Relocate before starting work (required)
  • Work Location : In person

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