Competitive Salary Package
- High Performing Team
- Great collaborative office with ongoing training & development
We are partnering with a respected and established National Brokerage firm in Brisbane CBD who are looking to grow their team with an experienced claims officer. This is a full time position close to public transport in a high performing and collaborative team.
This business is part of a national chain and is well known for their outstanding delivery of service to their clients. As a claims consultant you will work closely with the National Claims Manager supporting a diverse portfolio of commercial and domestic risks.
As a Claims Consultant, you will be responsible for managing and processing insurance claims for our valued clients. You will play a crucial role in assessing the validity of claims, determining coverage, and ensuring timely resolution. Your expertise and attention to detail will be instrumental in providing exceptional customer service and maintaining our reputation as a trusted insurance provider.
ResponsibilitiesInvestigate and assess insurance claims to determine coverage, validity, and potential liabilityGather necessary documentation, such as accident reports, medical records, and witness statementsCollaborate with clients, insurance adjusters, and legal professionals to gather information and negotiate settlementsEvaluate policy terms and conditions to determine coverage and liability limitsAnalyze claims data, identify trends, and recommend improvements to enhance efficiency and effectivenessMaintain accurate and detailed records of claims activities, including correspondence and documentationProvide prompt and accurate responses to client inquiries, resolving issues and concerns in a professional mannerStay updated on industry regulations, trends, and best practices to ensure compliance and effective claims managementSkills & ExperienceMinimum 2 years experience in General Insurance ClaimsOutstanding listening and communication skillsKnowledge of relevant insurance industry principles and regulatory requirementsSCR-nathan-anning