Bookings Officer

Botanic Gardens and Parks Authority Bookings Officer BGPA96000244 PSCA, Level 3, $86,439 - $92,795 plus 12% Superannuation

We aim to connect and empower communities, conserve WA's unique flora and celebrate local identity. Immerse yourself in world-recognised botanic gardens, parklands and urban bushlands.

THIS IS A PERMANENT, FULL-TIME POSITION

APPLICATIONS FOR THIS POSITION CLOSE AT

MIDDAY ON WEDNESDAY, 9 JULY 2025

Job Description

Provides an effective customer communication and booking service for venues and facilities in Kings Park and Botanic Garden and Bold Park. Understands and communicates BGPA legislation to ensure appropriate venue use. Liaises with the visitor services, bushland, arboriculture and grounds and infrastructure teams for venue suitability, resource allocation and venue availability. Provides support to the events and park management teams generally.

At the Department of Biodiversity, Conservation and Attractions (DBCA), we have adopted which provides a common understanding of the mindsets and expected behaviours required of all our employees and the public sector. In this role, you will demonstrate to help drive positive change.

Selection Criteria

Applicants should address the following four (4) criteria. These should be addressed in no more than three (3) pages in total.

• Demonstrated experience in responding to a high volume of varied internal and external customer enquiries and requests in a timely and professional manner with a strong and positive customer service focus.
• Ability to work autonomously, with constant interruptions and still achieve professional, high-quality outcomes with demonstrated planning, administrative, organisational and time management skills to manage workloads and meet deadlines.
• Well-developed written communications skills with the ability to prepare reports and written correspondence with high accuracy.
• Negotiation, communication and interpersonal skills, including the ability to work collaboratively with internal and external stakeholders.

About Us

We are a statutory authority of the Department of Biodiversity Conservation and Attractions (DBCA), one of Western Australia's largest state government agencies, providing exciting and challenging career opportunities in biodiversity conservation and park and natural resource management. We employ people with world-class scientific, policy, land and marine management, visitor services, research and educational skills.

For more information on what we do, our recruitment process, and why working at the Department of Biodiversity, Conservation and Attractions (DBCA) is an attractive proposition, please visit our .

Benefits of working with us

In addition to the attractive salary and opportunities to contribute to biodiversity and environmental conservation initiatives, the department offers incentives including :