Guest Services Ambassador

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Guest Services Ambassador

Apply remote type On-site locations Sydney, NSW time type Full time posted on Posted Yesterday job requisition id REQ437525

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guests, based at their offices in the Sydney CBD. As the first point of contact in the lobby you are responsible fo r welcoming employees and visitors with genuine hospitality and thoughtful services. Guest Services Ambassadors maintai n smooth operations by providing client, visitor, and administrative support, and execution of duties to the highest standards.

Hours for this role will be Monday to Friday , 8 : 00am – 4 : 30 and 9 : 30 am - 6 : 00 pm on a rotating roster.

About the role :

Greet visitors, manage check-ins, and provide orientation at events

Coordinate with security to maintain a safe environment

Assist with event setup, manage guest lists, and provide on-site support

Coordinate high-level visits and personali s ed experiences for executives and key clients

Collect feedback, implement improvements, and enhance guest experiences

Work with various teams to align guest services with overall company objectives

Maintain visitor records, prepare reports, and manage guest-related activities

Work closely with marketing, sales and even planning teams

Sound like the job you are looking for? This is what we are looking for :

Experience working in Hospitality, Business Administration, or high-end corporate concierge or a related field

Experience in the technology industry would be a plus!

Flexibility to accommodate the hours of work, and weekend events as needed

Strong administrative skills with the ability to manage competing priorities and deliver services to a high degree of quality

Warm and welcoming nature with a passion for creating lasting impressions

Highly confident communicator and strong and professional interpersonal skills

First Aid and CPR Certification (not essential)

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies .

We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce .

Interested candidates, please apply following the link below quoting job reference number ECREQ437525

Location : On-site –Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and / or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE : JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visitjll.com .

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