Customer Consultant

Position Overview :

Randstad is currently recruiting for multiple Customer Consultant positions with one of Australia’s most reputable and trusted homegrown banks. In this role, you will assist customers via over the phone and digital messaging channels, delivering prompt, professional, and empathetic service. You’ll provide exceptional support to both new and existing customers, handling a wide range of enquiries from setting up new accounts to resolving missed payments and assisting with lost or stolen cards. As part of a customer-focused team, you’ll play a key role in creating positive experiences and ensuring every interaction is handled with care and efficiency.

• Pay rate : $35.86 per hour plus super
• Located in the Ipswich CBD (Ideal for Public Transport)
• Full time hours (37.5 hours)
• Rostering hours can fall between 8am and 9pm
• Full availability required Monday to Sunday - 7 day roster

Key Responsibilities :

Skills / experience required :

What’s in it for you?

All shortlisted candidates will need to be available to attend a virtual Assessment Centre for these positions.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.