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Customer Service Officer
Capital S.M.A.R.T.Sydney, Australia10 days ago
Job descriptionThe Opportunity Role responsibilities Ensuring the environment is always customer friendly. Checking in all customers as they present for their assessment. Providing a caring and professional service during all customer interaction Managing the customer return to collect vehicle once repairs are completed and addressing any concerns. Have previous experience in a customer facing, fast paced environment Strive to achieve a positive customer experience in every interaction Have high attention to detail Be organised and has exceptional time management skills Build rapport in person as well as over the phone Work well in a team Benefits Reward & recognition - lunch provided once a week and monthly celebrations! Career development and training - guidance and support from not only management, but your teammates! Referral bonus for recommending a friend to work with us Discounts on parts and tools Uniforms provided 24 / 7 professional counselling for Team members and their immediate families We champion our Team, because it's our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _ No matter who you are, if you have the drive and talent to progress, when you're part of our Team, you're going places - _ APPLY NOW _ or call _ Kate _ on 0438 259 870_
Work 8-4pm Monday-Friday No weekends!
- Staff discounts on parts & tools | Uniforms Provided | Monthly celebrations
- 2022 Bodyshop Awards Finalist - Safety & Best Workplace | Progression available
Capital SMART is still leading the way in small to medium accident repair technology! We're proud of our strong partnerships and growth that continues to be enabled by our 1500 + team members across Australia and New Zealand. We maintain our focus on innovation and seek to positively influence the industry.
Join us and you'll be provided with uniforms, training, career development, ongoing support, staff discounts, flexible rostering and regular incentive programs.
Our Leadership team is dedicated to your safety, success, and growth!
We have an exciting opportunity for a Customer Service Officer to join the team at St Marys.
You will be the first point of contact for our customers, providing up to date information about their repairs and instilling confidence that the customer has left their car in very capable hands. In addition to that, this role will include (but not be limited to :
Does this sound like you?
We are a business that understands that people have different needs, and ask that you give us the opportunity to discuss your needs, and how they can fit into the operational requirements.
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Customer Service Officer • Sydney, Australia
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