Senior Branch Manager | Townsville Central | QLD

It starts here. With Bendigo Bank… and you.

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

Your role as Senior Branch Manager will be responsible for leading a large and diverse team and building the strategic plan to gain market share for the localised area. You will spend a large portion of your time utilising your business development skills to build long-term connections with local community groups, stakeholders and partners to drive business opportunities for the branch.

In this dynamic and high-impact role, you’ll make your mark by :

• Coaching and developing competencies in your team across multiple locations. With a focus on continuous improvement, you’ll proactively work with your team to help them achieve their performance and career development goals
• Prioritising business performance through tracking KPIs, reporting, creating strategic plans, plus collaborating and sharing knowledge with others in your wider team
• Working closely with the Community Bank board to build and nurture community relationships, being the face of our brand, actively participating in events and establishing yourself as the go to person for banking in our region
• Leading by example. You’ll prioritise the customer experience, and aren’t afraid to step in wherever the branches need you
• Embracing an attitude of lifelong learning. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and other learning opportunities
• Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!

This is a permanent, full-time position looking after Townsville Central & Townsville Willows Branches. The roster is 76 hours per fortnight.

What you’ll bring to the role

To succeed in this role, you’ll drive the branch’s growth through leadership, business development and team coaching. We’d love you to have :

So, why work with us?

You’ll also get access to a great range of benefits, including :

We’re making better, bigger. And we’ll get there with you.

Think you’re our newest Senior Branch Manager? Now’s the time to set your sights even higher – on the future you and the future career you deserve. Apply now!

We believe a diverse workforce supported by an inclusive culture is central to our success, and we’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don’t hesitate to reach out if you require any adjustments to the application or interview processes.

You can find out more about our retail banking roles here -

Screening and interviews may commence prior to closing date.

We are committed to responding to all candidates, regardless of the outcome of your application.