Claims Home Large Loss Advisor

Join our dynamic team in Home Claims, managing a portfolio of building and contents claims from our Sunshine Coast HQ. Your role will be central to Youi’s reputation and relationships by playing a crucial role in end-to-end service delivery of claims when our customers need us the most. By being the point of contact for clients and all service providers, you'll utilise your exceptional problem-solving and communication skills to ensure our Youi clients have a positive and memorable claims experience.

About the role

• Onsite and full-time working Monday-Friday
• Managing your own portfolio of high complexity and large loss claims
• Helping our customers in their time of need by processing their claims from start to finish
• Problem solving daily to reach outcomes that work for both our clients and Youi
• Being a direct point of contact for customers, service providers and assessors to ensure the smooth processing of each claim within your portfolio

About you

Don't tick every box? Don't worry!

We understand that many skills are transferable, and with every journey at Youi unique as you are, we encourage you to apply.

Perks and benefits

Ready?

If so, we want to hear from you! In our work environment, no two days are the same. Be part of a company that thrives on challenges, celebrates successes, and values collaboration. If you are passionate about customer satisfaction and finding creative solutions in complex situations, apply today and be part of a supportive and engaging team.