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Retail Manager

Retail Manager

Stein's DeliPadstow, Australia
12 days ago
Job description

Description

Manager Maternity Cover Rick Steins Deli

Location : South Quay Padstow Cornwall

Hours : 45

Pay : 30000 per annum plus tips

Are you a hospitality professional with a passion for delivering exceptional customer experiences Do you thrive in a fastpaced environment and enjoy leading a team If so wed love you to join our Deli as a Manager !

About the Role

As Manager youll play a key role in supporting the daytoday running of the Deli ensuring smooth operations excellent service and a positive team environment. Working closely with the Head of Retail youll help lead the team to deliver high standards maintain compliance and create a welcoming atmosphere for guests.

What Youll Be Doing :

  • Supporting the Head of Retail in the overall running of the Deli.
  • Leading by example providing outstanding customer service and handling guest feedback effectively.
  • Assisting with training and coaching team members to enhance their skills and performance.
  • Helping to manage staff rotas ensuring the team is scheduled efficiently.
  • Ensuring high standards of cleanliness presentation and food safety.
  • Monitoring stock levels and assisting with ordering to minimise waste and control costs.
  • Upholding health & safety compliance and food hygiene standards.
  • Supporting recruitment and onboarding of new team members.

What Were Looking For :

  • Experience in a supervisory or leadership role within retail.
  • A handson approach with a passion for great food drinks and customer service.
  • Strong leadership skills with the ability to motivate and support a team.
  • Organisational skills and attention to detail ensuring smooth operations.
  • Knowledge of food hygiene and health & safety regulations (training can be provided).
  • A proactive positive and cando attitude.

    • What We Offer :

  • A friendly and dynamic working environment.
  • Opportunities for learning and career development.
  • Employee benefits and discounts across our venues.
  • The chance to be part of a passionate team in a growing hospitality business.

    • Check us out!

    Want to know what its like to work here

    Check out our Life at Steins media channels.

    Instagram : @lifeatsteins

    TikTok : your career with us

    Werenot just passionate about foodwerepassionate about developing our people too. 75 of our managers have been promoted from within and we want to help you fulfil your in you with :

  • Craft skills and training (wine and food tastings supplier visits) to develop your knowledge and confidence
  • Opportunities to move between parts of our business
  • Encouragement to apply for bigger roles when the time is right
  • Regular encouragement and support from your manager

    • Perks

    We want to impress you as much as youll impress our guests so we offer a range of perks for all our staff.

  • Flexible shifts . Family time and work / life balance are important to us. Well work together to find the shifts that work for your lifestyle.
  • Significant tips. On top of your wage youll earn tips and youll even get tips when youre on holiday!
  • Staff discounts. Youll get 50 off in our restaurants 20 in our shops and online and discounted hotel stays and cookery courses. You can also order wine at cost price.
  • Free meal for two. After each full year with us youll get a complimentary 3 course meal for two people in one of our restaurants.
  • Social events. Youll get the chance to meet Rick and the family at fun social events and parties.
  • Wellbeing support. Youre able to access all of Hospitality Actions Employee Assistance Programme services for free at any time such as a 24hour phone line and help sheets.
  • Recommend a friend bonus . If you successfully recommend us a new employee youll receive a bonus from us as a thank you.
  • Pension scheme. To help save for your future youll be automatically enrolled in our pension scheme after your first 3 months.
  • Staff surprises. We like to make you smile so therell be little treats from us throughout the year.
  • Holiday. Youll get 28 days paid holiday every year which increases after 2 years.
  • Volunteering day. After each full year with us youll get 1 paid day to volunteer for a charity thats important to you.

    • Our Story

    Rick and Jill Stein started our family run business back in 1975 and today we employ over 600 happy staff. The business has grown from the first flagship Seafood Restaurant in Padstow to 10 restaurants across the south of England plus hotel rooms cookery schoolshopsand an online shop. Rick and Jill are still heavily involved in the business as are their three sons EdJackand Charlie.

    Our Values

    We are proud to be a valuesled company which you will learn more about upon joining us the values that we live and breathe here at Steins are :

  • Hospitality is from our hearts.
  • Enjoy learning & improving.
  • Right thing right way.
  • Bring out the best in each other.
  • Show great team spirit.

    • Good to know...

  • Parking there is plenty of free parking available in Padstow.
  • Travel to work Padstow is on the bus route from Bodmin Wadebridge and Newquay with regular buses throughout the day.
  • You can cycle safely to work from Bodmin and Wadebridge to Padstow along the Camel Trail.

    • Are you Guest Obsessed ready to join us Apply now and become part of a team that delivers fresh highquality seafood and fantastic guest experiences!

    Say Hello

    Wedlove to hear from you to apply please email your cv to thendyatrickstein or click apply tosubmita quick application.

    If you would like any additional support or need any reasonable adjustments at any stage please let us know.

    Required Experience :

    Manager

    Key Skills

    Restaurant Experience,Sales Experience,Forklift,Customer Service,Store Management Experience,Management Experience,Retail Sales,Merchandising,Sales Management,Leadership Experience,Supervising Experience,Retail Management

    Employment Type : Full-Time

    Department / Functional Area : Retail

    Experience : years

    Vacancy : 1

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    Retail Manager • Padstow, Australia