Retail Store Manager - Sydney NSW

Full-time Retail Store Manager position available with competitive salary. Work in a dynamic team located in Wheat Road, Sydney 2000. Apply with 11 Recruitment today!

Smize and Dream is a creative and trendsetting ice cream brand founded by Tyra Banks, known for its bold flavours and signature twist, the Smize Prize, a fun and unexpected treat hidden at the bottom of every cup. More than just a dessert company, Smize & Dream aims to inspire dreams and ignite creativity, creating memorable experiences for customers worldwide.

As the company continues to expand its presence, Smize & Dream is seeking an experienced and dynamic Retail Store Manager to lead one of its locations. This role is perfect for a motivated leader who thrives in a vibrant retail environment, possesses strong management skills, and is passionate about delivering exceptional customer experiences while upholding the brand's mission of inspiration and innovation.

Position Responsibilities and Tasks :

• Oversee the daily operations of the Smize & Dream store, ensuring smooth execution, alignment with brand values, and consistently outstanding customer service.
• Deliver a fun, imaginative in-store experience that reflects the Smize & Dream brand, making every visit memorable and aligned with the company's mission to inspire and delight.
• Manage inventory levels and monitor stock movement of signature ice cream flavours and merchandise, ensuring timely replenishment and availability of key products.
• Implement effective stock management strategies to optimize back-of-house operations and maintain a visually appealing retail space.
• Cultivate strong relationships with suppliers to secure high-quality ingredients, branded packaging, and promotional materials at competitive rates.
• Lead, train, and motivate a diverse team of employees, fostering a creative, inclusive, and high-performing work environment that brings the Smize & Dream vision to life.
• Monitor store financials including daily sales, expenses, and budget forecasts, with the goal of increasing profitability while maintaining quality standards.
• Analyze sales performance, customer trends, and product preferences to make informed decisions that enhance both revenue and the customer experience.
• Plan and execute themed promotional events, seasonal campaigns, and marketing initiatives that reflect the brand’s personality and increase foot traffic and engagement.
• Ensure the store adheres to all health and safety regulations, food handling protocols, and company compliance standards while creating a safe and joyful environment for staff and customers.

Work Experience and Skills :

Salary : The role offers a remuneration package ranging from $70,000 - $80,000, plus superannuation for a 38-hour work week.

How to Apply :

If you have the skills and experience for this Retail store manager role, we encourage you to apply now! This is your chance to play a significant role in the success of a leading Australian retailer. Apply today!