Support Officer

Awarded the Training Provider of the Year at the 2021, 2022 and 2024 SA Training Awards, TAFE SA ensures all South Australian students have access to quality education and skills training across a number of regional and metropolitan locations.

By working with TAFE SA, you'll have the opportunity to advance your career in a diverse and inclusive organisation, while helping to deliver job-ready skills and meaningful outcomes for students across our state.

• About the role

The Student Experience Admissions team is responsible for supporting the admissions process for SATAC and Direct cohorts. The support officer is responsible for taking inbound and outbound phone calls as well as responding to customer enquiries. The role would suit someone with previous call centre experience or someone keen to succeed in a front line customer service environment.

If you are passionate about delivering exceptional student services and thrive in a dynamic environment, we would love to hear from you!

• Special Conditions
• Some out of hours work may be required, and a flexible approach to out of hours is essential including weekends.
• The incumbent may be required to work in different teams as workload demand changes.
• Operational and working hours may be adjusted according to business needs.
• The incumbent may need to travel to an alternative location, when required.
• Some intrastate / interstate travel and overnight absences may be required.
• Eligibility to work in Australia.

Please refer to the Role Descriptor for all Special Conditions.

• Application Instructions
• Inclusion and Flexibility Statement

TAFE SA offers a range of work options to attract and retain great staff, including part-time. We support employees to manage their work-life balance at all stages of their lives. Applicants are encouraged to discuss the flexible working arrangements for this role.

• Enquiries

Cassandra Sianis

Admissions Officer, Student Experience

Ph : +6187210 3699

• Applications close
• 29 / 11 / 2024 11 : 45 PM
• Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.