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Customer Sales Consultant - Call Centre

Customer Sales Consultant - Call Centre

James Frizelle`s Automotive GroupWarwick Farm, NSW
30+ days ago
Job description

About the Role

Multiple full time positions available as a Customer Sales Consultant to assisting with all online and phone sales enquiries. These positions are based at Warwick Farm.

The role will involve the following :

  • Action inbound internet and phone leads within reasonable time frames
  • Act as the first point of contact with our customer, while providing exceptional customer service and understanding our customer’s needs
  • Follow up and frequent communication with your customer where necessary
  • Use of CRM systems to enter customer details and pass enquiries to respective sales departments
  • Build and maintain relationships with departments across multiple franchises, locations and areas of the business

About you :

  • Desire to meet objectives and reach new heights
  • Ability to multi-task in a fast pace environment
  • Experience handling high volumes of customer enquiries and targets
  • Exceptional communication skills and telephone manner
  • Strong computer literacy including internet and social media
  • Possess a positive attitude
  • Capable of working independently but also able to work effectively within a team
  • Full training provided
  • Available to work weekends, public holidays on a rotating roster
  • Benefits :

  • Employee Assistance Program (EAP)
  • Exclusive discounts with our Samsung Partnership Program
  • Discounted Gym memberships
  • Training Pathway and Growth opportunities provided
  • Join a group that continues to grow and expand in the Auto industry
  • Supportive environment with ongoing feedback and guidance to ensure you succeed
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    Customer Sales Consultant - Call Centre • Warwick Farm, NSW