About the Role
Multiple full time positions available as a Customer Sales Consultant to assisting with all online and phone sales enquiries. These positions are based at Warwick Farm.
The role will involve the following :
- Action inbound internet and phone leads within reasonable time frames
- Act as the first point of contact with our customer, while providing exceptional customer service and understanding our customer’s needs
- Follow up and frequent communication with your customer where necessary
- Use of CRM systems to enter customer details and pass enquiries to respective sales departments
- Build and maintain relationships with departments across multiple franchises, locations and areas of the business
About you :
Desire to meet objectives and reach new heightsAbility to multi-task in a fast pace environmentExperience handling high volumes of customer enquiries and targetsExceptional communication skills and telephone mannerStrong computer literacy including internet and social mediaPossess a positive attitudeCapable of working independently but also able to work effectively within a teamFull training providedAvailable to work weekends, public holidays on a rotating rosterBenefits :
Employee Assistance Program (EAP)Exclusive discounts with our Samsung Partnership ProgramDiscounted Gym membershipsTraining Pathway and Growth opportunities providedJoin a group that continues to grow and expand in the Auto industrySupportive environment with ongoing feedback and guidance to ensure you succeed