Multilevel Venue - Operations Manager

We are a brand new venue in the heart of Hawthorn with 4 levels of different dining and night life offerings that aiming to be the new institution in the area.

Being a brand new venue we need someone with experience that can shape the business

Offering high quality fresh seafood, dry aged meats, wide selection of wines in a variety of dining rooms that is aiming to be the go to spot for locals

• To be the successful applicant we will expect the following skills and qualifications
• At least 2 years of management experience
• At least 2 years of events / bookings experience
• Experience in using Electronic POS systems
• Basic Excel and word skills
• Ability to communicate clearly
• Is able to work under pressure and act as a leader
• Able to work autonomously under a direction of management
• Is able to think on his / her feet when unexpected happens and keep the teams morale up
• Expected Duties and Responsibilities
• Develop F&B standard operating procedures to ensure consistency and continuity of service.
• Stock control, Par level management
• Staff training for sequence of service
• Cash handling implementation
• Complying with Licensing requirements at all times
• Coordinating with kitchen in terms of food and costs
• Implementing cleaning and Hygiene procedures
• Create Customer service Standards.
• Manage bookings and event inquiries
• Actively suggest F&B improvements and marketing opportunities.
• Ensure staff are appropriately training in monitoring the intoxication levels of patrons and ensure that alcohol is not served to an intoxicated person.
• Developing upselling techniques that also rewards the staff
• Supervising all lower grade staff
• Ensuring the staff performance level and making sure it is up to standards
• Ensure rosters are circulated with 7 days notice and that staff cost is in line with budget.
• Ensure staff are trained in F&B standard operating procedures.
• Participate in training sessions as advised by higher management.
• To attend, create and implement regular team meetings as required.
• To actively provide opinion, suggestion to higher management to ensure improvement
• To work as part of a team and achieve team outcomes.
• To follow Occupational Health and Safety policies and procedures at all times.
• To report unsafe practices or situations to the manager on duty immediately.

Basically we are looking for a team leader that is not a boss !! Our workplace culture comes first for us. We need someone to create the fun work place environment while making sure the operation is seemless and staff morale is at %110

If you are the leader we are looking for please hit that button and get in touch with us.

We are also hiring all levels of Management

• Bookings / Events Manager
• Bar Manager
• Floor Manager
• Job Types
• Full-time, Part-time, Permanent

Part-time hours : 45 per week

• Salary
• 70,000.00 - $90,000.00 per year
• Benefits
• Employee discount

Schedule :

• Rotating roster
• Shift work

Supplemental pay types :

• Bonus
• Performance bonus
• Tips

Ability to commute / relocate :

• Hawthorn, VIC : Reliably commute or planning to relocate before starting work (required)

Work Authorisation :

• Australia (required)