Talent.com
This job offer is not available in your country.
Customer Support Officer

Customer Support Officer

Connective Broker ServicesMelbourne, Australia
12 days ago
Job description
  • The Business
  • Connective is an innovative fintech company and the preferred choice for leading Australian brokers. Our customers are mortgage and asset finance brokers and we are driven to be the business partner they can't imagine doing business without. With a strong and vibrant culture, we are the employer of choice for exceptional and dynamic professionals.

    With award winning products, exceptional customer engagement scores and ambitious growth plans, we are driven to be the business partner that customers can't imagine doing business without.

    • The Role
    • Our Customer Support Officer is responsible for providing operational and administrative support to our national sales team with a specific focus on ensuring new broker members are onboarded efficiently and professionally. Working in a small, collaborative team you will be responsible for :

    • Providing exceptional customer service to brokers as the first point of contact in their customer journey with Connective
    • Ensuring compliance is in line with regulatory and business requirements
    • Ensuring the CRM database is accurately maintained
    • The Person
    • Your exceptional customer service skills, as well as your dynamic and enthusiastic approach will see you excel in this role. You are inquisitive, results focused with meticulous attention to detail and can manage a variety of competing tasks and your time accordingly.

      You will also have :

    • A minimum of 1-2 years' experience in a customer support / processing role
    • Experience within the mortgage broking, third party banking or finance industry is advantageous but not essential
    • Sound knowledge of Microsoft Office Suite / CRM and database systems
    • Strong verbal and written communication skills
    • Strong stakeholder management skills
    • The Benefits
    • We are a professional and down to earth team. In return for your exceptional performance, you will be rewarded with :

    • A fun and social atmosphere within a supportive team
    • A wide range of benefits intended to support and reward you
    • Progressive leave policies including birthday leave
    • Attractive remuneration package including access to a yearly bonus incentive
    • To Apply
    Create a job alert for this search

    Customer Support Officer • Melbourne, Australia

    Related jobs
    • Promoted
    Customer Support Officer

    Customer Support Officer

    E & SMelbourne, Australia
    Noble Park Support Office Location.Pivotal Role in our Customer Support Team.Full-time role with WFH Flexibility.For 60 years, we have been making life better for Victorians at e&s.A family busines...Show moreLast updated: 7 days ago
    • Promoted
    • New!
    Customer Support Officer

    Customer Support Officer

    Medadvisor & Adheris HealthMelbourne, Australia
    Are you a • • Customer Service / Receptionist Professional • • that is seeking for your next move? Or are you a • •Dispensary Technician or Pharmacist Assistant • • that is seeking for a change in your car...Show moreLast updated: 8 hours ago
    • Promoted
    Customer Support Officer

    Customer Support Officer

    Department Of EducationMelbourne, Australia
    The VCAA is a statutory body responsible to the Victorian Minister for Education, serving both government and non-government schools. We provide high quality curriculum, assessment and reporting for...Show moreLast updated: 3 days ago
    • Promoted
    Customer Support Officer Team Leader

    Customer Support Officer Team Leader

    Advanced Personnel ManagementMelbourne, VIC, Australia
    APM Communities collaborates directly with the NDIA to implement the NDIS, supporting a better life for Australians with significant and permanent disabilities, their families, and carers.Take our ...Show moreLast updated: 8 days ago
    • Promoted
    Customer Service Technical Support Officer

    Customer Service Technical Support Officer

    Assa AbloyMelbourne, Australia
    Customer Service Technical Support Officer for Smart Security Solutions • •.Join an iconic Australian Brand.Forbes top 100 list of most innovative companies. ASSA ABLOY is the global leader in access ...Show moreLast updated: 13 days ago
    APS 4 - Customer Support Officer

    APS 4 - Customer Support Officer

    APSMelbourne CBD, VIC, AU
    Edinburgh - SA, Melbourne CBD - VIC, Queanbeyan - NSW.The Information Access Unit (IAU) was established to provide a single point of contact to applicants seeking information from Defence.You will ...Show moreLast updated: 11 days ago
    • Promoted
    Customer Support Officer / Scheduler

    Customer Support Officer / Scheduler

    Empower HealthcareMelbourne, Australia
    Full Time Opportunity based in Moorabbin.Attractive salary + incentives.Fantastic office in brand new Morris Moor complex with onsite parking. We are seeking a Community Support Officer / Scheduler to...Show moreLast updated: 10 days ago
    • Promoted
    Customer & Service Support Officer

    Customer & Service Support Officer

    Scope (Aust)Melbourne, Australia
    Scope's mission is to enable each person to live as an empowered and equal citizen.We support people with physical, intellectual and multiple disabilities and developmental delays to achieve their ...Show moreLast updated: 3 days ago
    • Promoted
    Customer Payment Support Officer

    Customer Payment Support Officer

    National WorkforceMelbourne, Australia
    NW People Melbourne Airport, Victoria, Australia.Customer Payment Support OfficerThis range is provided by NW People.Your actual pay will be based on your skills and experience — talk with your rec...Show moreLast updated: 6 days ago
    • Promoted
    Customer Service - Administration Support Officer

    Customer Service - Administration Support Officer

    Chandler MacleodMelbourne, Australia
    Mandatory • • : Australian Citizenship required to work within Federal Government.This leading Federal government agency supports Australian's in achieving their goals and helps them to live a better ...Show moreLast updated: 6 days ago
    • Promoted
    Customer Support Officer

    Customer Support Officer

    Repurpose It Pty LtdMelbourne, Australia
    Our mission is to make premium quality repurposed materials accessible to everyone so that we can preserve our precious earths resources. We recover resources and give them new life via Construction...Show moreLast updated: 6 days ago
    • Promoted
    Customer Support Officer

    Customer Support Officer

    XplorMelbourne, Australia
    Company DescriptionAt Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-based, intuitive techno...Show moreLast updated: 10 days ago
    Customer Support Officer

    Customer Support Officer

    Australian Government Department of DefenceMelbourne CBD
    The Information Access Unit (IAU) was established to provide a single point of contact to applicants seeking information from Defence. You will work closely with internal and external stakeholders t...Show moreLast updated: 12 days ago
    • Promoted
    Customer Support Officer

    Customer Support Officer

    Robert HalfMelbourne, Australia
    Become apart of a team as a Customer Experience Officer within a thriving, vibrant, and inclusive energy company located in South Melbourne!. Our client is looking for an innovative and proactive in...Show moreLast updated: 6 days ago
    • Promoted
    Customer Support Officer

    Customer Support Officer

    Eml GroupMelbourne, Australia
    EML is a leading • •Workers Compensation • • and • •Personal Injury Claims Management • • business.Our goal is to help people get their lives back through • •ongoing support during their return-to-work jo...Show moreLast updated: 2 days ago
    • Promoted
    Customer Support Officer

    Customer Support Officer

    Ventia Pty LimitedMelbourne, Australia
    Due to continued growth within our Telecommunications division, we currently have an opportunity for an EAS Help Desk Officer to join our team. This fast-paced and diverse role will require you to b...Show moreLast updated: 6 days ago
    • Promoted
    Customer Support Officer

    Customer Support Officer

    ApmMelbourne, Australia
    We have an opportunity for an experienced Customer Support Officer to join our upbeat call centre providing outbound calls to NDIS participants. At APM, we're about making life better for everyone.O...Show moreLast updated: 10 days ago
    • Promoted
    Customer Support Officer - Correspondence

    Customer Support Officer - Correspondence

    OrikanMelbourne, Australia
    Orikan is a world-class provider of a complete range of parking technology solutions that support real communities.From meters, maintenance and sensors to infringement management, digital permits, ...Show moreLast updated: 5 days ago