Join the leading provider of first-class accommodation and services for cats and dogs at Pet Resorts Australia, where we pride ourselves on delivering exceptional customer care. Our mission is to create a home away from home for beloved pets, offering a range of outstanding services including pet transport and more.
We are currently seeking a hardworking and passionate individual to join our highly successful team.
As a Doggy Daycare Attendant, you will play a vital role in socialising and caring for multiple dogs, matching groups based on behaviour and personality, and monitoring their well-being. You will also be responsible for maintaining clean enclosures, providing exercise and enrichment, and assisting with pet transport and office duties. This is a casual position, with the potential for up to 5 shifts per week that may increase during peak times.
Essential prerequisites for this role include :
- Teamwork : You must thrive in a team environment where all staff members respect and communicate effectively with each other, relying on one another for support.
- Communication & Customer Service : We value exceptional customer service experience and outstanding communication skills to ensure the utmost satisfaction of our clients.
- Physical Ability / Time Management : This role demands physical stamina and resilience, as you will be working in all weather conditions. A "can do" attitude and effective time management skills are essential to complete tasks promptly and efficiently.
- Extensive Canine Behavioural Knowledge : A deep understanding of canine behaviour is crucial, as you will be handling multiple dogs of varying sizes and temperaments.
- Superior Customer Service Skills : We prioritise exceptional customer service to provide an outstanding experience for our clients and their pets.
- Current Driver's Licence and Willingness to Drive : A valid driver's licence is required, and you should be open to driving our dedicated Pet Taxi when needed.
- Commitment to Work Weekends and Holiday Periods : As our services operate every day, including weekends and holidays, you must be available to work during these times, including Christmas Day and New Year.
- Australian Citizen or Permanent Resident : Due to legal requirements, we can only consider Australian citizens or permanent residents for this position.
Desirable skills and experience include :
12 months or more of experience within an animal-related industry.Qualification in Companion Animal Services (or similar) OR large animal / farm experience.Dog training experience.Animal husbandry knowledge.Strong understanding of reading and understanding dog behaviour.Knowledge of cleaning and infection control procedures.Excellent face-to-face and written communication skills.Ability or scope to learn reservation programmes.Confidence in driving a transport van around the city.Aptitude for training and learning.Ability to work independently as well as part of a team.At Pet Resorts Australia, we value our employees and offer a supportive work environment with opportunities for professional growth. If you are passionate about providing exceptional care for pets and possess the necessary qualifications, we would love to hear from you.
Job TypeCasualSalary21.95 - $31.53 per hourBenefitsEmployee discountProfessional development assistanceSchedule :
10 hour shift8 hour shiftSupplemental pay types :
Penalty ratesAbility to commute / relocate :
DURAL, NSW 2158 : Reliably commute or planning to relocate before starting work (required)Work Authorisation :
Australia (required)Work Location : In person