Community Care Administration Officer

We are a passionate organisation, connected in our shared goal to be 'sector leading' in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.

Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do

• Diversity, Equity & Inclusion
• Customer Experience
• Results Matter

We want everyone to be as proud of what we are achieving - and excited about our future - as we are, and we are committed to working together to achieve this.

• About the Role

Reporting to the Manager Community Care you will be responsible for providing a high standard of administrative assistance to support the large and diverse Community Care Department. This will include supporting the service delivery coordinators as required and providing an excellent customer service experience to members of the public, clients and staff.

You will be responsible for :

• Providing confidential and personal assistance and administrative support to the Manager Community Care and Service Delivery Coordinators.
• Completing a range of department administrative activities in an accurate and timely manner.
• Preparing accurate and timely meeting agendas and minutes and preparing meeting rooms for meetings.
• Responding to telephone and in person requests and enquiries from internal and external customers whilst always maintaining a high standard of customer service presentation.
• Key Selection Criteria

To be successful in this role, you will bring the following skills and competencies :

• Excellent oral and written communication skills.
• Ability to operate in a busy environment and respond to multiple requests during peak demand periods.
• Excellent organisational skills and attention to detail.
• Intermediate to advanced skills in Microsoft Office suite of programs.
• Ability to work as part of a team and to foster cooperation and assistance in working relationships with other staff.
• Mandatory pre-employment requirements
• Be willing to undergo and complete a satisfactory criminal history check.
• Provide or obtain an employment-based Working with Children check
• Be fully vaccinated with at least two approved COVID-19 vaccines or have proof of medical exemption, in accordance with the Community Care Department COVID-19 Vaccination Policy.
• What we can offer you in return
• A work life / balance through flexible working arrangements.
• Generous leave provisions, including accrued time off, parental leave, three days of wellbeing leave per year, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year.
• Dedicated Staff Wellbeing programs, events and gym membership discounts.
• Learning and development opportunities so our people can grow and thrive.
• A parkland surrounding the office and only a short 500m stroll to the beach.
• Free onsite staff parking.
• A Green Money program, that rewards our staff for taking simple everyday steps to a more substantiable and climate aware living.

If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.

• How to apply
• To discover more about the role and responsibilities review the Position Description.
• If you require reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager.
• Applications close
• Monday 27 January, 11 : 55pm
• Bayside City Council prides itself on its values of _
• Respect Each Other_
• Own It_
• Work Together_
• and _
• Find Better Ways_
• Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today._