This job offer is not available in your country.
NDIS Team Leader (Sydney)
Oyster CareNSW, AU30+ days ago
Job descriptionProvide supervision, guidance, and support to designated Support Workers. This includes being present for a new employee’s ‘buddy’ shift / s. Distribute WHS equipment (such as PPE bags) to designated staff. Liaise regularly with designated Support Workers to ensure that they remain engaged with Oyster Care. Complete and oversee annual performance development process for designated Support Workers. Undertake performance management of underperforming staff as required. Ensure designated Support Workers are participating in staff training. Present face-to-face training with staff. Ensure that all staff have appropriate training and support to achieve the agreed service delivery. Monitor rosters and timesheets within designated team, including assisting with the organization of relief support. Ensure designated Support Workers are compliant with requirements of their employment and that relevant checks (such as WWCC and NDIS Worker Check) are updated as required. Be vigilant in monitoring individual work practices and report any concerns with respect to health and safety immediately to Oyster Care. Participate in the auditing process. Participate in the planning of education and training. Provide a monthly report to the Manager on service issues and outcomes. Present relevant reports at designated staff meetings. Conduct initial investigation of complaints or incidents and assist with related documentation. Liaise with scheduling regarding identified participant rostering needs. Contribute to the continuous improvement process. Must always understand and adhere to relevant company policies and procedures. Maintain and promote the WHS policies and systems. Participate fully in WHS audits and investigations as required. Maintain standards relating to Quality / Environment / Security Complete all mandatory training as required. Ensure the National Standards for Disability Services are always adhered to. Excellent time management skills with the ability to multitask and prioritize workload. Ability to build effective relationships with participants and their representatives to facilitate a person centric support structure. High level interpersonal skills in dealing with managers, colleagues, clients, and key stakeholders. Work as part of a team and autonomously when required. Understanding of privacy and confidentiality issues Ability and willingness to learn; Self-motivated. Outstanding verbal and written communication Intermediate IT skills Ability to motivate and upskill employees, Leadership skills. Knowledge of relevant legislations and authorities which impact on your area of responsibility. Ability to work after hours on a rotating roster, including on-call duties. Willingness to travel, including to regional NSW and interstate. There may be a requirement from time to time to perform other duties as per the organizations need or request of the Manager.
The Role :
As Team Leader, you will be responsible for overseeing activities across all areas of Oyster Care regarding Support Workers and our Participants. In addition, you will be expected to aid Support Workers and Participants whenever required, develop problem-solving strategies, and cooperate with other teams within Oyster Care to improve organizational effectiveness.
Key Responsibilities :
Participant Services
Ensure the relevant needs of the participants are identified and met.
- Monitor participant files (including shift reports) and ensure all information is current, accurate and updated in a timely manner.
- Participate in the person-centered planning process for participants and monitor outcomes, including attending case conferences.
- Review, maintain and update participant risk assessments, reporting all hazards to management promptly and taking immediate action to mitigate risk.
- Assume the role of key worker for designated participants, including the preparation of a three-month report on participant progress.
- Develop and follow up NDIS plan reviews.
- Follow up on participant goals to ensure implementation into service provision.
- Investigate incidents and report follow up actions to the Manager.
- Liaise with Support Coordinators and other stakeholders involved in the care of the participant.
- Identify and liaise with other community services / departments to meet participants needs.
- Supervise and assist participants as required, including filling vacant shifts if required.
Staff Management
Operational
Competencies
If you have a passion for helping people and are keen for a new challenge with the best team in Sydney, please apply now! We'd love to have you with us.
Create a job alert for this search
Team Leader • NSW, AU
Related jobs
)
Team Leader ( Cruiseabout) - Sydney North-West
Flight Centre Travel GroupNSW, AU Absolutely love setting sail on the seas?.Have a knack for making travel dreams come true, especially when it comes to cruise adventures?.
Looking for your next leadership opportunity? .Are you set ...Show moreLast updated: 30+ days ago
Team Leader Rangers
National Parks & WildlifeNorth West NSW NSW, AU, AU Narrabri is a country community with many cultural and sporting facilities, two hours from the regional city of Tamworth and with direct flights to capital cities.
This strong leadership role will s...Show moreLast updated: 30+ days ago
Team Leader - Moorebank
Woolworths GroupNSW, AU Newly created opportunity working with cutting-edge automation technology.Work on a high profile, customer focused, state of the art operation.
PM shifts | 3 shifts x M-F + Sat & Sun .Purpose – ...Show moreLast updated: 18 days ago
- Promoted
Domestic Cleaner - Cronulla and surrounds
SublimeNew South Wales, Australia Domestic Cleaner - Cronulla and surrounds.Domestic Cleaner - Cronulla and surrounds.Be among the first 25 applicants.Provide essential cleaning support to aged clients in their homes!.Join our team...Show moreLast updated: 30+ days ago
Team Leader | Hoxton Park
Primary ConnectNSW, AU Team Leader | Hoxton Park | BigW.Mon-Fri 5 days per week, 7AM - 4PM.Coach, mentor & drive your team to continued success.
Primary Connect is the most extensive food and retail supply chain netw...Show moreLast updated: 9 days ago
Department Team Leader - Orange
Spotlight GroupNSW, AU Spotlight celebrates 50 years this year, from our humble family beginnings in the South Melbourne Markets, to over 135 stores throughout Australia and Asia and growing.
We embrace our 3 Core Values ...Show moreLast updated: 30+ days ago
Department Team Leader - Mittagong
Spotlight Retail Group (SRG)New South Wales, AU Seize the opportunity to work for a leading global retailer.Spotlight Retail Group (SRG) is Australia's largest privately-owned and operated family business, operating more than 150 stores througho...Show moreLast updated: 30+ days ago
Occupational Therapist | Large Multidisciplinary Team
Gorilla JobsNSW, AU This fantastic company has been established since 2013 and now has 17 therapists providing high-quality therapy to the elderly and NDIS clients.
Due to their success, they are looking for 3 Occupati...Show moreLast updated: 11 days ago
Events Customer Solutions Team Leader - North Sydney, NSW
FCM Meetings & EventsNew South Wales Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and peop...Show moreLast updated: 6 days ago
Community Aged Care Support Workers - South East
AnnectoNSW, AU Permanent part-time positions (minimum 20 hours per week).Generous salary packaging options - increase your take-home pay.
Located in Western Sydney, South West Sydney, South East Sydney, Nepean reg...Show moreLast updated: 30+ days ago
Future Business Leader - Corporate Traveller - North Sydney, NSW
Corporate TravellerNew South Wales A Future Business Leader (FBL) is an operational and technical expert.Their role is to manage and grow their own portfolio whilst supporting the Business Leader (BL) in the development and retentio...Show moreLast updated: 17 days ago
Speech Pathologist - Community / NDIS - Sydney, NSW
HealthcareLinkNSW, AU Speech Pathologist - Community / NDIS - Sydney, NSW.Excellent remuneration + Super + CPD + Leave.Key Role and Responsibilities : .
This is a permanent role in which you will be exposed to a vast variet...Show moreLast updated: 30+ days ago
Team Leader ( Cruiseabout) - Sydney North-West
CruiseaboutNew South Wales Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and peop...Show moreLast updated: 17 days ago
Team Leader (Identified)
Crown Lands & Office of Local GovernmentNSW, AU, AU Do you want your work to make a difference for NSW?.Together, we create thriving environments, communities and economies.
Aboriginal Identified opportunity.Team Leader, Community Partnerships positi...Show moreLast updated: 30+ days ago
- Promoted
- New!
Stock Controller Team Leader - Sydney, Nsw
BuscojobsNew South Wales, Australia Join to apply for the Stock Controller Team Leader - Sydney, NSW role at Ally Fashion.Be among the first 25 applicants.Join to apply for the Stock Controller Team Leader - Sydney, NSW role at Ally ...Show moreLast updated: 5 hours ago
Speech Pathologists - NDIS Clinic / Mixed Caseload- Sydney NSW
HealthcareLink SupportNSW, AU Speech Pathologists - NDIS Clinic / Mixed Caseload - Sydney NSW.Competitive salary offer + Benefits.Our client consists of a dynamic team, who offer tailor and innovative service to clients with high...Show moreLast updated: 30+ days ago
Events Customer Solutions Team Leader - North Sydney, NSW
FCM TravelNew South Wales At FCM Meetings and Events we have an elevated focus on strategy, content and technology.It’s all backed by the global strength and security of Flight Centre Travel Group’s (FCTG) flagship corporat...Show moreLast updated: 7 days ago
Team Leader – Claims Management
KPMGNSW, AU We are currently seeking a proactive and experienced Team Leader – Claims Management to join our expanding team.This pivotal leadership role will see you guiding and supporting a high-performing gr...Show moreLast updated: 5 days ago