Technical Lead

Sydney, Australia

• 2899205
• Role Responsibilities
• Manage completion of incidents raised by business teams during business day including :
• Own Microfocus defects, troubleshooting and BAU incidents assigned from Service Desk (i.e. provide l2 and l3 support).
• Communicate directly with business team members to understand issue, advise of progress and deliver resolution.
• Where short term patch applied for the defects, ensure root cause analysis undertaken.
• Meet agreed SLAs
• Manage batch processing
• Ensure batch issues (daytime and overnight) are addressed to allow batch timeframes to be met
• Where overnight batch issues result in delays, escalate to relevant management to allow business communications
• Where short term patches applied, ensure root cause analysis undertaken
• Manage enhancements
• Work with technology practice, Microfocus and business teams to deliver minor enhancements the existing capabilities
• Assist in testing of end to end solutions requiring bulk processing of data in Microfocus environment.
• Active Participation in BAU DR activities
• Support projects
• Where required, undertake analysis to assess impact on the Microfocus platform.
• Undertake product / platform assessment and put roadmaps for the Microfocus on AWS software life cycle management.
• Essential Skills
• Advanced Micro Focus Enterprise Developer knowledge & managed Enterprise Server environments by performing Enterprise server Administration activities.
• AWS infrastructure knowledge
• SQL scripting
• CICS / Cobol - Z / OS experience
• Good to have
• GitLab / GitHub
• Control-M
• Shell Scripting
• Python
• LRS Admin
• About Us

If you only meet some of the requirements for this role, that's okay!!! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

Bonus points if you have :

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

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