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Change Coordinator
LeidosCanberra, Australia9 days ago
Job descriptionProvide coordination of Change management activities across Service Providers and as directed by the Change Lead. Ensure Change records and system contain quality data and are maintained in accordance with the Change and Release processes and procedures. Support the implementation of the Change management processes and procedures. Develop and maintain release plans and forward schedule of change to minimise risk, capture & mitigate conflicts and increase success of the deployment. Work with the various change specialists responsible for the management of day-to-day change management activities within a specific Service Provider or support group. Manage the approval of Changes via CAB & other avenues in accordance to the overarching Change & Release Management Process and in conjunction with other ITSM Processes. Identify re-occurring changes that are highly prescriptive that can be standardised. Assist in maintaining all Change management documentation including process & procedures, Standard operating procedures and developing Knowledge artefacts. Qualifications About You and What You'll Bring Technical Skills Demonstrated change experience and qualifications (ITIL V3 / V4 or equivalent) Process analysis and integration expertise Appreciation or experience with project management practices and ways of working ServiceNow user experience desirable Management Skills Strong priority and time management Ability to deal with critical issue and problem escalation Communication Conflict negotiation and de-escalation People-centric communication skills Experience supporting a government agency What You'll Love
Company Description
- Job Description
- Your New Role
Are you eager to grow your career and seeking your next challenge? We currently have a great opportunity for a Change Coordinator to join our IT Projects team here at Leidos. This role will be responsible for the day to day implementation of the Change & Release process ensuring :
Additional Information
At Leidos, you will be valued, included and supported. So if you are open-minded and keen to be the difference, we look forward to welcoming you.
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Change Coordinator • Canberra, Australia
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