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Service Desk Administrator
Ignite Specialist Recruitment ServicesCanberra, Australia11 days ago
Job descriptionPrior experience on the IT Service Desk or similar A strong customer focus and strong troubleshooting skills Ability to answer phones confidently. Experience documenting incidents through the service management capability Experience with; AD, User accounts management, resource groups, distribution lists, front facing exchange features and elevated permissions. Flexibility with working roster To be physically capable of moving and lifting equipment such as monitors, desk printers & other general IT assets Managing allocated workload and priorities on a day-to-day basis Required skills and knowledge Demonstrated experience in an ICT environment. Demonstrated experience working with Executive and Ministers Ability to communicate effectively across all ICT support levels. Essential skills Strong customer experience Team oriented
Located in Canberra
- Initial 12 month contract with possible extension
- Baseline clearance required
- About the role
The IT Service Desk provides essential support to our client's IT Services environment. The successful applicant will have the following :
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Service Administrator • Canberra, Australia